T's performance highlight "overall expense management" is a joke. Budgets overran across the board. Let alone many employees received 0% raises while management + execs got raises. What a grift.
Sastry's "attracted top industry talent" its also a joke. Tons of hires who have no clue how to work in a financial industry.
Upendra is a lost fish who can't tell he's in a tree. Focused on patents vs securing TIAA's environment. He couldn't focus on a skyscraper standing in front of him.