Well, looks like parts of the Sales WFM Mission Control and WFO groups just got riffed today. Not a huge surprise that it would happen eventually but the timing of a Monday was a surprise. Makes it a little tough when you train your replacements at Telus.
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Yes they were remote, they are outsourcing their jobs.
Were they remote employees?
Stay vigilant everyone, this isn’t the end.
Did you know any of them? How many were there?
Ok so do we schedule ourselves now? Ok.
WorkForce Management. Mission Control/Real Time Analytics and Work Force Optimization.
Sorry, whAt groups??