Did you hear about the multi State 911 outage? The article states the outage was from a single light pole? Sounds off to me.
https://www.nbcnews.com/tech/tech-news/multistate-911-outage-shows-fragility-systems-experts-say-rcna148475
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Another one. https://arstechnica.com/tech-policy/2024/05/centurylink-left-users-with-no-service-for-two-months-then-billed-them-239/
from a previous poster, "IT people with 2yr degrees, think "the cloud" is government owned, like RF energy is just 'out there' waiting for your fiber to magically connect to it, just dangle a strand of fiber out the window, and 'poof' you're connected to the 'Cloud Internet.' lol" I've seen plenty of IT people with 4 year degrees think, say, and do just as silly if not sillier, so there. I have a 2 year degree and 40+ years experience and I know better, I work in a Lumen department and hear of fiber cuts all the time.
"Customer fault for lack of due diligence. "
A couple of Universities, one with diverse entry, one without, complained it was multiple outages over a month that lead them to use a competitor for as backup.
Both of them use the competitor as primary, and L as backup.
Why? Too many outages, in another state, where their 'diversity' wasn't diverse.
"Customer fault for lack of due diligence. "
IT people don't understand every circuit is point-to-point, A-Z, the days of SONET or self-healing rings is long gone. IT people with 2yr degrees, think "the cloud" is government owned, like RF energy is just 'out there' waiting for your fiber to magically connect to it, just dangle a strand of fiber out the window, and 'poof' you're connected to the 'Cloud Internet.' lol
If the physical layer doesn't exist, and isn't diverse from A-Z, plan alternative routes, pay for it, or plan for outages. Traceroute. If they hit the same routers, or in the same location, IMHO, it's real diversity ought to be questioned, it might be riding the same sheath of fiber. "Customer fault for lack of due diligence. "
A light pole takes out critical services in three states for hours. That makes for a good laugh at a dinner party. Customers of such services should hire people who understand all the risks associated with what they are paying for. Customer fault for lack of due diligence.
Critical services need to be on separate, geographically diverse optical paths - that's a no-brainer! Critical services need to be OFF over-subscribed paths, but, that's expensive, just bundle those circuits with everything else that's oversubscribed 3x... or it is 10x the data rate now?
Cheap - Reliable - Fast ... you only get 2 choices.
I knew Lumen was involved when the news was out.
Wouldn’t surprise me if it was a single pole that caused it.
Lumen transport doesn’t know how to build rings properly.
They usually have no legit protection or they put “work” & “protect” on the same fiber.