Since all this has started to go down, i'm putting all my energy into finding a new job and almost none into this one.
Client issues?
Yeah, i'm mostly ignoring them. Maybe putting in the absolute minimum effort just to keep people off my back.
Issues that impact revenue and client deliverables?
Yeah, not really my problem anymore. ¯_(ツ)_/¯
Giving one rats a$$ about the future of Nielsen?
LOL. NO.
Does this mean Dallas and San Antonio contact centers will close? What about GTIC in Oldsmar?
Gracenote clients are also going through mass layoffs, Amazon and Sky being two of them. If history repeats itself quality will go down, they will hire and throw a bunch of bodies at it, and then lay those people off when the dust settles. Our SLA's will not be met, but since we have multi year contracts, when its time to resign we will show some bogus improvement numbers, blah blah blah. One thing they made clear is that they learned their lesson from when they closed the Argentina office abruptly. That's why it will be a "train and replace" process over the course of 12-18 months. Once someone in one of these GCC's has been trained on what you do, your time at Nielsen has ended.
Maybe the big clients should know what’s happening to their data!
I want to do more than quiet quit. I want to find ways to undermine these people in any way I can. Very open to suggestions.