Everyday is filled with people not knowing a process or who to go to or a system not working and lots of tickets and workarounds. It feels like a lot of underlying frustration close to coming out. Probably a lot of poor decisions over time, but never experienced a place like this. How do we fix it? Or can we? I was excited to get in at 3M, but am honestly disappointed
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If they keep spinning the better performing businesses, you know the writing is on the wall.
Spin off CBG. Obvious. However, MR will want the gravy train to continue to run. Greed will prevent the best play. Layoffs to continue. Leadership running the clock.
Anyone thinks CBG will be next to be spinned off?
BREaK it UP
It’s not just the consultants that need to go. Management is hopelessly infested with former Black Belts. An incestuous group that covers for each other, promotes each other, and has nothing to offer but failed 25 year old ideas from Jack Welch.
Global service center model is awful. Everyone is so disconnected from our customers and turn over is high.
Race to the bottom
Don’t stay too long - it isn’t what many think it is, just coasting on the fumes from the better days of its past, which are never coming back - layoffs have already guaranteed there is no fix available
Seriously, to fix 3M you have to start purging the ranks of consultants. Massive damage was inflicted by McKinsey (A3M) and Kearney (Gibbons). This also led to promotion of "golden childs" to project leadership, who then moved into VP roles before the damage of their leadership could be realized.
Dewey, Cheatem, and Howe would be proud.
How to fix a broken 3M?
Anyone above JG15 needs to voted on by their direct reports. Make it a "reverse Caesar" thumbs up or down. If a leader doesn't get 75 percent or more secret ballot or more to stay, give them the (figuratively) stooges eye poke and boot them out the door to GE.
Personally, I'd hire Dr. Howard, Dr. Fine, and Dr. Howard for "duty and humanity" and let them clean out the hopeless knuckleheads, schmoes, flea brains, feather brains, no brains, and half wits and hire from our competitors.
Nyuk, nyuk
All the people who knew how to do the day-to-day stuff efficiently, like how to navigate the systems and processes as well as knowing who to ask or being the experts themselves, have been laid off or have jumped ship as they watch the boat sink.