I was a long-time employee and laid off last year. Here are a few reasons I think quality has declined in Nielsen products over the past several years:
- No more dedicated testing resources: No QA no UAT. None whatsoever in the App Dev areas. Developers are doing it all and testing their own code, yikes!
- A lot of permanent employees with good business and data knowledge have been laid off. Remaining people are like fish out of water, struggling to get by on limited resources.
- Non-permanent employees jump around from job to job and we lose system and data knowledge, and we need to spend time to train new people, which is a waste of time to do so regularly.
- Non-permanent employees don't have the same ownership of their work because they won't be around to see the consequences. They take short-cuts and create technical debt.
- Quality and timeliness have lower criteria in other countries as compared to the United States.