Several meetings with MDs and one skip level with my MD’s boss in the last few weeks. The phrase ‘this is a great opportunity to step up’ is being used…a lot
In a meeting with front line Managers and Senior Managers the phrase was used, a Senior Manager raised their hand and said (quite bravely or stupidly) ‘I’ve heard that a lot, what is Leadership’s plan to incentivize performance?’
The answer, not kidding, ‘We are looking for front line leadership to develop performance plans…’
The SM laughed, ‘I have 3 top performers on my team (out of 11) ACTIVELY looking for jobs’
MD: How do you know that?
SM: Because they tell me, one of whom I tried to get an out of cycle promo, that was a non-starter, she’s tired of getting a 3% Exceeds Some. So I’ll ask again, what plan does Leadership have to incentivize people to STAY.
Evidently the answer is: We (Ops Leadership) are putting it on the front line.
GREAT OPPORTUNITY TO STEP UP!