Thread regarding IBM layoffs

Former IBM CEO Ginni Rometty: Gen AI is major turning point in skills-based hiring

She's putting herself in the news a lot lately. Clearly angling for a political position, so will be interesting to see which one she chooses.

https://fortune.com/2023/11/21/ginni-rometty-generative-ai-skills-first-hiring/

By: Jane Thier
November 21, 2023 at 1:05 PM CST

Every great idea has its moment. Really great ideas—like hiring on the basis of skills rather than pedigree—might have two.

That’s what Ginni Rometty, former CEO of tech giant IBM and current chairman of upskilling initiative OneTen, told Fortune last week. Rometty, aside from being IBM’s first female CEO and a top-10 fixture on Fortune’s annual Most Powerful Women list, might be best-known for driving IBM toward a hiring plan that prioritizes skill level ahead of college education or job experience.

A decade ago, Rometty launched what she called the SkillsFirst initiative at IBM: an “overhaul [of] its hiring practices to create on-ramps for people who were previously overlooked—and to build a pipeline of capable non-degreed workers.” At the time, she referred to these jobs as “new-collar jobs.” Today she thinks they’re better described as skills-first—and they’ve never been more front and center. That’s due to many factors, but chief among them are the increasing unaffordability of college, a volatile job market that often left companies scrambling to fill open roles, and a pandemic that gave both workers and executives alike a chance to sit and reconsider their primary needs.

We’ve seen two inflection points since she coined “new collar,” Rometty told Fortune before she took the stage at the World Business Forum in New York. The first inflection point, she said, followed the mu---r of George Floyd in the summer of 2020, which set off a flurry of activism and renewed corporate commitments to equitable hiring and inclusion.

“It put the spotlight on systemic racism, and people wanted to do something productive about it,” Rometty recalled. “That would be: Give people better jobs for economic opportunity.” The demands for racial justice and equity in the workplace naturally helped catapult skills-first mentalities to becoming a movement more than just an idea, she added. (The same impetus guides OneTen, a coalition of CEOs whose stated aim is to “upskill, hire, and advance one million Black individuals who do not yet have a four-year degree into family-sustaining jobs with opportunities for advancement over the next 10 years.”)

Today, Rometty says, we’re at the second inflection point. Though skills-first hiring has by now decidedly cemented into more of a movement than an abstract idea, the trend is getting a seismic boost, she believes, thanks to the rapid advancements of generative AI.

As machine-based learning and artificial intelligence like ChatGPT, Bard, and DALL-E ramps up at a breakneck speed—some say it’s moving faster than real life—humans need to hustle to keep pace.

“Now you’re entering a world where everyone’s going to have to change their skills, and people are afraid of what their jobs are going to look like,” Rometty said, echoing countless other executives’ predictions. That means skills-first hiring will be more democratizing than ever. “This is a moment when skills-first is not just about underrepresented groups. It’s become about everyone now.”

In Rometty’s ideal world, tech advancements elevate skills-first to being a talent strategy for everyone. “That’s what I saw at IBM. On one hand, I was working on new-collar jobs and I also had this massive workforce to reskill [on tech],” she recalled. “At some point, I went, ‘It’s the same thing. I’m motivating both people, and want to pay them, have transparency, career paths all on skill, not just on what their experience had been, or a credential.’”

That experience—upskilling both traditional white-collar workers as well as new workforce entrants—was a “light bulb” moment for Rometty that skills-first talent strategy is genuinely for everyone. “I want to watch out that it doesn’t get recast as just a DEI initiative. It’s way more than that.”

Another reason skills-first is reaching a fever pitch today: People have less trust in the stability of any of their jobs or training to begin with (that also stems from the fear of AI taking over, plus the numerous layoffs that have swept the workplace). “You have this view, in my mind, of a very fragile balance with democracy,” Rometty said. “People believe in democracy when they believe it’s a system that gives them a better future. And right now, there’s a lot of people thinking that may not be true—and it’s related to skills.”

If the first inflection point three summers ago made skills-first hiring the “how” for elevating underrepresented groups, she said she hopes the current inflection point makes it the “how” for reframing education. Gen Z may be already there. Millions of them, even those currently enrolled in college, believe degrees are no longer necessary. “People will no longer look at it as one-and-done,” Rometty says. “You and I are going to have to go back and get new skills. Eventually, it will mean a lot of social change.”

College degrees certainly still carry value—especially in terms of lifetime earning potential—which Rometty acknowledges. “It’s always good to have more than less,” she said. But she’s “totally” on board with the idea of “the decaying value of a college degree, particularly when it pertains to companies [with] skills-based programs.”

When generative AI fully integrates into the workforce, it will put a premium on soft skills like collaboration, judgment, and critical thinking. These are what humans do best, and they’re often skills-built, not degrees-built, Rometty pointed out. “Those are where people can upskill [when] generative AI really redefines what skills are needed for any role—despite where you went to college or what expertise you have going into it.”

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| 1971 views | | 15 replies (last December 12, 2023) | Reply
Post ID: @OP+1pIve0mE

15 replies (most recent on top)

I was hired after completing
the apprenticeship program. I now work along side engineers doing the same work. Sure, those with college degrees will advance to higher roles such as band 8 and 9 but I'm happy at band 7 with no debt and a healthy salary. I'm good right here 😌

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Post ID: @kdrz+1pIve0mE

She belongs in front of a Grand Jury.

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Post ID: @bjxk+1pIve0mE

I thought IBM is paying her millions to keep her mouth shut. I guess that's not the clause they added in her retirement agreement.

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Post ID: @9atk+1pIve0mE

How can she declare herself an expert on not needing a college degree for certain jobs? I did get my first job in I/T as a computer operator and later as a programmer/analyst without a college degree but I later went back and attended night school to earn my Bachelors' degree. So yes, you do not need the degree for certain roles, but my degree certainly helped me in terms of understanding the fundamentals of computer science much better and the team exercises gave me a good perspective on how to effectively team as well as communications with people in my classes from other countries.

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Post ID: @6zaz+1pIve0mE

Yeah let's listen to the Hillary Clinton of the tech world.

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Post ID: @6pjs+1pIve0mE

Given the inexpensive nature of bandwidth, I would be shocked if any company wasted an H1B on a programmer. It would be far cheaper to keep them in their home country, and pay to bring internet to their house.

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Post ID: @6sme+1pIve0mE

This would be a good thing. AI should be used to change the programming and data analysis field so it would not longer be considered a skilled career and more of an hourly trade job. This would reduce the many unnecessary H1B hired each year through work visas and ensure more Americans are hired.

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Post ID: @6ipe+1pIve0mE

One of the worst CEOs in the history of CEOs trying to be relevant. Just go away.

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Post ID: @3rpl+1pIve0mE

If Ginni chose to run for higher office, she’d make Carly look like a bonifide contender by comparison…Ginni is just transparently awful

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Post ID: @3cgh+1pIve0mE

Romertty and the board share a lot of blame for IBM not being a major Cloud provider like AWS, Azure, Google. Fixation on the earnings/share goal ki-led us. I wish the entire board and CEO were fired back then

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Post ID: @2nbm+1pIve0mE

"People have less trust in the stability of any of their jobs or training". I wonder who, over more than a decade, was a prime instigator of this trend through relentless RA's and PIPS and any serious attempts at up-skilling their workforce. It would be laughable that she thinks she's a pioneer in this area when she has done so much to cause the lack of trust in corporates.

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Post ID: @2sfp+1pIve0mE

She defrauded stockholders Should be wearing an orange jumpsuit

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Post ID: @1jva+1pIve0mE

I join a lot of IBMers in never wanting to hear that name again. Why did she need a focus on hiring people who might previously be overlooked? Because she was so busy firing people who had already been hired. Quarter after quarter after quarter, we had to RA some number of people in order to reduce costs in order to hit the "Road Map 2015" EPS target. (In the end, we never did hit that target because that was another IBM management fantasy. A fantasy that did unspeakable and permanent damage to ordinary workers.)
The article is what in journalism is sometimes called a "puff piece." These are not usually worth reading. This one did have something that cheered my heart:

"As machine-based learning and artificial intelligence like ChatGPT, Bard, and DALL-E ramps up at a breakneck speed—some say it’s moving faster than real life—humans need to hustle to keep pace. "

Not a mention of WatsonX or Watson Code Assistant. Even in a "puff piece" about IBM's previous CEO, the writer had the good sense not to pretend that IBM is a player here. More likely it is because the idea that IBM is a player here has not entered the public conscious so the thought never occurred to the writer. With the dreck that passes for a GA product released last month, the idea that IBM will ever be a player here is very unlikely to transpire.

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Post ID: @1efp+1pIve0mE

1sog I agree with you Ginni can use all of the weasel words she wants, BUT IBM wants absolutely cheap labor, and they view employees especially in the USA and Western Europe as replaceable “cogs”. If Ginni really believed what she was saying, why was there zero retraining offered under her leadership? Because retraining cost more then hiring “cogs” so off with the skilled employee heads as labor was viewed as a commodity. Welcome to the new IBM Gig employment (services) was justified as a Niche (enterprise infrastructure and SW) go to market strategy needs very few “UNIQUE” skill sets. Plug and play employees are now the norm at IBM. Wonder why 401K and benefits are being modified? Because IBM doesn’t need the best and brightest anymore. Skills first is good enough and even better “replaceable”

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Post ID: @1mbg+1pIve0mE

Why would anyone care what GR thinks about anything?

"New collar" and "prioritizes skill level ahead of college education or job experience" are just codewords for "wants to hire the absolute cheapest workers who are (barely) capable of doing the job so we can keep labor costs down". It has absolutely nothing to do with helping the disadvantaged or technological advances.

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Post ID: @1sog+1pIve0mE

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