Thread regarding Cisco Systems Inc. layoffs

Customer losses

I'm starting to see more deals lost to competition than ever before - more than I have ever seen. Seems like some kind of negative inflection point for Cisco.

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| 2491 views | | 8 replies (last May 18, 2023) | Reply
Post ID: @OP+1mEestHM

8 replies (most recent on top)

Newsflash we don’t care about how woke and awesome Cisco is as a place to work…we simply just want products that work.

Newsflash: Cisco's products have been buggy as heck for the three decades I've been a customer, starting well before the 'woke" era and well before anything major was sent offshore.

And just how is it that kids straight out of a US college who have only used an object oriented programming language like Java which doesn't even have a "goto" churn out thousand line spaghetti functions which would make a FORTRAN 66 programmer blush? I'm not saying OO is the right answer but when structured programming and functional decomposition behind modular programming are beyond you you're about 65 years behind the rest of the world.

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Post ID: @2mzl+1mEestHM

Make products that actually work, provide world class support on said products, and take care of your workers doing the heavy lifting. Simple solution is lost on your current leadership. Newsflash we don’t care about how woke and awesome Cisco is as a place to work…we simply just want products that work.

Cisco is to far gone now and it is way to expensive and too much of a headache to stick with Cisco solutions when there are far better choices out there now.

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Post ID: @2som+1mEestHM

Incompetent leadership is what's causing this. Pointless reorgs to suit political agendas. Wasted acquisitions for hundreds of millions that eventually go open source. Egos taking over rational decision making. Bogus transformation group to accomodate people that just couldn't fing a job in IT anywhere else. Obsession with becoming "a software company" because Gartner said that's the right thing to do. Confusing "milking customers with a crazy complex licensing scheme" with "becoming a software company". TAC quality now a thing of the past. I could go on and on. Fixing this mess requires a massive leadership overhaul. It ain't gonna happen.

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Post ID: @1sef+1mEestHM

Many companies like mine are tired of Cisco’s focus on the political woke agenda instead of focusing on delivering on technology for its customers. Cisco is becoming the Bud Light of the technology sector.

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Post ID: @1qip+1mEestHM

Tired of paying forced subscriptions and getting lousy support to boot. Easier to switch platforms and start over. Other vendors will spin up "POC" (Proof-of-Concept) enviroment and then roll bits of traffic over as test bed. Then once overall Cisco renewal up, the switch to the new platform is what happens instead. Sad to see this as prior Cisco, but we are doing this ourselves. Tried to keep Cisco in place but have been burnt now three times with critical outages coupled to poor support and RMAs not delivered for critical gear. My management (very technical) goes to other vendors and gets the POC set up and then rolls over. Started with firewall, then datacenter, next stop phones. Sad to see but this is theme. We are down 90% of what we used to renew with Cisco in past three years. Not my call, just the way it goes.

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Post ID: @efb+1mEestHM

Huge losses to Arista. They are crushing the campus and about to takeover our wan sales. Large traditional campus networks found in university's and hospitals are leaving in droves. Forced software subscriptions for campus networks have been a disaster.

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Post ID: @pnv+1mEestHM

Agreed. It’s been a slow trickle for over a decade but now the bottom is dropping out over night.

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Post ID: @lcr+1mEestHM

100% agree. Juniper Mist is crushing our on-prem wireless solution and then they go after switching, SDWAN and so on.

Fortinet hitting us hard on SASE/SDWAN.

Palo Alto on firewalls

Zscaler ki-ling us vs. Umbrella

Arista in the campus / DC

etc.

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Post ID: @sdz+1mEestHM

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