Ursula M. Burns by a mile! Miss Ursula was in the driver seat from 2009 to 2016, 7 years of destruction that the company never recovered from.
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I think the damage was teamwork. Allaire played FAFO and really weakened the company. The SEC problems and his personal activities really changed the tone at the top. Thoman added to the chaos because he was too arrogant to listen to anybody. He cared more about his wine and jet than anything else. Anne is an amazing person, but blew her most important CEO decision, favoring DEI over competency. Ursula was an id--t. That's unanimous from anyone who ever interacted with her. ACS distraction took focus from the legacy business and wasted diversification resources. Jacobsen was so weak he let Icahn in the door with minor ownership. Icahn f'ed up his due diligence and thought there were untapped opportunities at PARC without knowing it was gutted in the '80's. Visentin and Steve B's marching orders were to get Icahn his cash back, not save the company. Did not know Visentin but Steve B was a dancing monkey. And still is. Louie is just collecting a check until the money runs out. The culture was for too many years figure out what your boss wants and pretend to agree, no matter how stupid the idea. Presenting a new idea or disagreeing with the senior guy in the room would get you labeled as a barrier. Consultants hired for everything because managers were so terrified of taking a position. David Kearns was the last effective CEO we have had and that was a long time ago.