The old days of each store ordering their own inventory based on the local customer base does not work anymore and BBB was right to move away from this. Customer loyalty isn't what it was and individual stores ordering inventory for the less than 5% of brand loyal customers was eating up profits. People now shop mostly for price. There have been so many times where a customers finds a product, do a quick search on their phone, and say "Oh, I can get that cheaper on Amazon, Walmart, etc" and then just order it online. They need to get competitive on prices.
@zmh+1l6sg5aV makes a great point.