Company lost so many customers that revenue took a significant hit. As such in April 2026 they will be raising prices for over 1.5 million customers to squeeze more revenue out of them. Prediction, it pi---s more customers off and accelerates the customer exodus to competitors.
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Got word today that the May 17 price increase is postponed until Q3/Q4. No reason given.
Hearing increases is about $10.00 a month. In this economy and with options, customers will be switching providers faster than ever
With town of Brookhaven ready to finalize a franchise agreement to bring in Fios TV expect a rough year for optimum with customer loss,this might be the nail in the coffin.
We can't service anyone with a reliable source for what they pay now . 4 to 5 day fiber outages this place has really dropped the ball. Pay more that's a joke