As Chet used to say, “Stick to the knitting”. One key problem is the company is trying to do too much in too many directions with stretched resources. ELT must take a firm look at staying on course with core business needs. It is great and altruistic to give to the community, but don’t forget we have an operation to run and are not a charity or foundation.
With the ELT of the month club active and alive due to tenured and qualified leadership departing, stability in corporate operations is limited at best. HR is abysmal in its ability to recruit and execute that potential hires leave midway through the hiring process. Procurement operations is so convoluted and drawn out that it routinely impacts delivery of initiatives as project health and causes associates to spend an inordinate amount of time shepherding and prodding even the most routine of purchases through the cycle.
Bottom line, the company is trying to do too much and forgot to stick to the knitting. Govt programs, typically a rock solid division is also trying to do too much. It is in trouble with DC Medicaid and the normally reliable Operations Center is being led down a dark path by dubious leadership failing to execute on simple business competencies.
Getting the back office operations straightened out would go a long way it righting the ship and after that becomes stable, focus can be moved to strategic visions. Right now, operational and tactical dimensions are broken and in immediate need of repair.