Thread regarding T-Mobile layoffs

At this point, the issue is no longer about preserving the culture — that culture has already changed. The gap between leadership’s messaging and employees’ lived experience is too wide to ignore, and continuing to rely on legacy slogans only deepens the sense of manipulation. If the company’s priorities have shifted toward operational efficiency and meeting Wall Street expectations, then the stated values must evolve to reflect that reality. Employees deserve honesty, not reassurances about “careers not jobs” that no longer align with how decisions are being made. Acknowledging this shift is the only path to rebuilding credibility, even if the message is difficult. Authenticity — not rhetoric — is what the remaining employees are asking for now.

@ca Society and Kansas doesn’t even make sense

@am it’s not ever been do it the right way. None of the big providers are doing it the right way. There’s a spectrum of wrong. You want to find yourself somewhere on the grey line if you expect to be respected and employed. If you believe otherwise ur faking it or so far removed from grunt work I would say it’s time for a wake up call. But honestly - just listen to those below you - even sirini said “scream”. 🚩

@am this is what tends to happen when a security specialist is placed in the CIO role without the requisite breadth of experience. Matters were hardly helped by his public sparring with AT&T’s CMO on LinkedIn.

With the benefit of hindsight, brining Marcus East in the wake of the Sprint acquisition was a profound misjudgment to recover from that R2D2 era, which materially set both the business and its culture back to a pre-AT&T merger state. The consequences of that decision by Callie continue to linger.

Don't mistake the impact of acquiring large companies as a personal affront. There have been plenty of back alley dr-g deals during the merger negotiations to retain certain facilities and a percentage of the employees. Some times the politics and contractual obligations outweigh the fiscal realities. I'm quite sure that the Overland Park campus would be a much more monetarily sound location to put the majority of the HQ minions than the over priced Factoria ant mound and much more in tune with how society in the majority of the Nation works. TMO has nothing but office minions in the Seattle area, all the facilities are elsewhere.

The T-Mobile you all once knew is dead. You need to accept it or move on. It will never change back to the way it was. The sooner you accept that, the sooner you will come to terms with the next actions you need to take.

The benefits are still really good at the company, though the culture is toxic and there's not much growth and opportunity unless you sell your soul. The million dollar question is whether you want to stay in a company that doesn't invest in its employees or care about their wellbeing.

Personally, the second I get an opportunity, whether it's a voluntary severance package, a job offer somewhere else, or something else, I'm out. Hoping for the vsp to be honest

This all started at the Sprint merger

It's sad what has become of T-Mobile, but it honestly isn't much different than what I've witnessed in other late-stage corporations.

The culture is an empty shell of the defining principles it previously set forth as a true challenger and Un-carrier, laid waste by treacherous and hollow "leadership". The farcical level of irony can now only be met with mockery and scorn as executives attempt to gaslight everyone into continuing the same enthusiasm and energy from its more egalitarian past.

The "Challenger to Champion" mantra is a thinly veiled confession that we are at the tail end of the enshittification lifecycle.

The lack of trust and erosion of values is a reflection of the culture being set by the SLT leadership. How do you explain the 15-minute Easy Switch stunt that was pulled? Asking “prospect” customers to give access using their credentials to a competitor’s systems so your AI can scrape competitor’s price plan and customer information and give better offers and promotions to enable to switch? Is that ethical? In which way does that live up to Magenta core values - “Do it the Right Way. Always”? And SLT bragging about it on stage in Vegas and on Product day to the cheers of marketing, product and IT leaders. Sure once the lawsuits started piling up they had to abort but really, that’s the Un-Carrier values we have now? Why should customers and employees trust an organization that has questionable ethics being promoted by its senior leaders?

Is it not clear what message they intend to send by laying off top performers?

Leadership doesn't want to see dedicated employees going above and beyond anymore. They want employees that are subservient wage slaves who do what they're told without questioning anything.

Now get back to work.

Valid points. Unfortunately, you’re expecting too much from a company that simply doesn’t care. “Our employees are what make T-Mobile great” is just a tagline to keep people who don’t know any better on the hook. T-Mobile lost its way a long time ago, well before the Sprint merger.

When leadership constantly tells everyone exactly what they want to hear and says “everyone is included,” while clearly leaving people out based on whatever the popular narrative is at the time, they’ve already failed. That’s not reality. Life isn’t fair, and it’s unrealistic to expect fairness from a company whose main concern is what you can do for them for the least amount of money—while they send e-cards or points to “celebrate” you breaking your back.

T-Mobile doesn’t owe you anything, and your loyalty and commitment don’t get you any further here than they would at any other large company. I understand the anxiety about layoffs and having to look for a new job in this market, but none of this should be surprising given how the company has operated over the last decade. Bottom line: they don’t care. Don’t buy into the rhetoric the leaders push here—it’s poison.