I was looking at the new class hired overseas stats in DAP and they all have like 30 minutes handle times. So I think the reason they haven't announced our fates yet is because they need us longer until they can get the new class handle time and stats better
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They are using us until they have these vendor employees up to speed. And based on what I have seen so far this is going to be a nightmare for the agents. I know they just started but yikes! Hope it is worth it to make the shareholders and Tommy W a few extra bucks before it all comes crashing down.