Thread regarding Salesforce.com Inc. layoffs

Customer Division & India Cuts

Layoff Record15
Salesforce Layoffs: 4,000 Roles Axed As AI Handles 50% Of Customer Division

https://www.oneindia.com/artificial-intelligence/salesforce-ceo-reveals-ai-impact-on-workforce-dynamics-011-7849251.html

  • Salesforce CEO Marc Benioff reveals AI's role in reducing customer support jobs and improving workflow efficiency, ensuring human-AI collaboration.
    Number of People Laid Off: 4000
    Published At: 09/06/2025 & 05:21 AM UTC

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Because the quality of these agent was bad and customers complained. Don't worry, they will hire some other ones because the way they trained AI is with these very same agents input and workflows.

Same with the developers they hired.

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Post ID: @4ak+1k4ggcg4q

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