Has Nielsen set a final date for when they will finish firing all remaining US workers and replace them with cheat Mexican, Polish and Indian workers?
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It’s funny watching all of the teams at the ROC dwindle with their US PRS’, I think there’s maybe 10, 15 tops? I’ve heard many of the GCC PRS’ are also resigning after getting a taste of what the job entails, which is very telling for how it will continue to go. There have been countless instances where myself or other field representatives have reported massive quality issues or discrepancies with the work we see from GCC and nothing happens, they continue on with their plan of letting go the PRS’ who hold down the fort and help sustain the panel. The US PRS team is a huge loss for Nielsen, and the clients will feel the loss ten fold.
@ma Haven't you heard? It is a private equity running the show, it's not about the company or anything else. It is about "let's ki-l this company and make a profit while doing it"
When I left one of the former execs told me that I should be happy to be out of there and that he didn't think the company would ever be profitable or properly engaging the industry ever again.
His conversation went on to how there was really nothing worth saving.
In contrast, to be fair-
I think the owners feel they can expand in other countries by dedicating infrastructure there in order to build good faith, moving outward from that centre.
But it also seems with more people retiring and staying at home that audience measurement in the North America, the US is going to be where the potential profits are.
So I don't know. If I were Nielsen I would be moving assets back to the US about now. They've already made their impression on India the results should be in [more or less] about whether that was useful or not... I mean in terms of the country letting them into their media monitoring infrastructure etc.
I could easily be wrong but it seems it's about time for them to start moving assets back to the US.
It's clear there are a lot of tools they could be using here too that they simply are not yet, as the local cloud industry here in the US is completely transforming itself. Anyway it'll be interesting to see if they either blink and move back or... have blinders on. I am, at this point, just a curious outsider.
@ex This is correct. They're already hiring outside the US to replace the US based call center people
I'm a former employee however been gone many years now. Woked out of the NY area offices. When I was there, a lot of functions had already been off shored to India (mostly back end office stuff and some IT). What former American jobs are the Polish and Mexicans doing? I find this so hard to believe.
Polish employes working in Poland are also being replaced by those from India, which has been going on for at least two years. Step by step ...
re:"I still can’t understand how they will get rid of the field support (Field Reps) in the US."
The panel model is not sustainable. People don't want to participate and the customers can't pay enough to incentivize participation.
PPMs will soon be the last and only form of electronic measurement. The meters be self installed and managed out of non-US call centers.
I still can’t understand how they will get rid of the field support (Field Reps) in the US. I understand they can lay off many of them and the remainder maintain homes, but unless they go to a 100% remote install/maintenance/deinstall I just don’t see how this can be done. Cooperators can’t troubleshoot and replace equipment like reps and I am sure they wouldn’t want to. Maybe they are looking towards the wearable people in the future for their sample, who knows.
At some point Nielsen could have survived by just firing 95% of all managers (and the like, they all get different titles but they were all the same kind of bullsh-t job that didn't bring any value and just added to the bureaucracy).
Today there's no hope, everybody will get let go, it is just a matter of time when. All the good people have already left by themselves and Nielsen knows this, that it is now employing the worst of the worst and that will not last long...
Can anyone confirm whether the short term goal is laying off all EU / US workers? All of them? partially? Only devs / mid management?