Have you ever noticed when State Farm sends out a communication about pretending to care for your mental and physical health, they list a contact number to call and for all the steps that you must take to deal with all the mental and sometimes physical abuse they know and acknowledge they are going to put you through! See anywhere in the reality of life, this world that would be consider an abusive and at the least a horrible toxic relationship that everyone would encourage you to leave! Let's see....they tell you to make sure to take your "breaks", walk around, take a deep breath, exercise more, eat better, talk to a counselor, limit the drama in your personal life, take PTO (but only when it is convenient for SF) etc... They never tell us anything they are going to change to make the environment better and/or less abusive! Hence why most corporations are run by complete narcissist as they enjoy trampling on people and relish in seeing people suffer to benefit themselves! Just remember that the next time your TM/SM is covering how much SF cares about your health! Ask them what is SF doing to make things better? Sending out another Peakon Survey? I love it when hear them say it is perfectly normal to have anxiety about all of this! Nothing, they are doing nothing at all and in fact trying to find more ways to apply more pressure! It is a term Execs used called "pressure testing" the organization! Bring the heat up to a boiling point and when it starts to overflow they back the heat off just enough to keep things at a slow constant simmer, cooking employees just a little bit at a time! Don't forget to update your IDP!
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I diagnose SF executive as NPD mental health issues.
@ec what you are describing actually existed until the mid 90s. Then we started hiring consultants who wanted us to believe claims could be a thriving call center environment. It was the beginning of the slow swirl down the toilet. Its been one failed and u der performing i itiatve after another. Now executive has convinced themselfs it it all because our customer facing employees are the sole problem. It could not possibly be their failure as leaders.
The hardest part mentally of state farm is when you start, you believe in how beautiful the company and their promises are. You believe that the harder you work the more successful you are. You believe they are family focused and they care about you as a family member. Once you buy into this they have you addicted to their corporate kool aid. Let me educate you. Inside of your leadership at all levels is a rot and a very dark side they will keep from you. It is the opposite of everything I listed above. They will sell you out for their betterment in a heartbeat. It is so rotten that the image they want to portray has been to the demise of a lot of families and their siblings. A very mentally ill bunch who only care for themself and their phony image. Along with that lifestyle comes with substance abuse. Like every substance abuser, they deny it and continue to abuse themselves and their family. Watch your situational awareness. Trust none!
In my team at ET, one trash data analyst promoted from claims with no experience was harassing me by asking how to complete tasks and then presenting it like he did the work himself. The fool had the audacity to say "if you want to work siloed maybe this is not the team for you" the ego was honestly hilarious for someone with lesser IT experience than an intern. I complained to leadership and their response about mental health and whatever was the same, counseling, ise benefits etc rather than address the issue that they hired someone incompetent. It kept continuing till the next manager believed his stories that he was leading all the work and he got promoted to lead data engineer. You sincerely can't believe how gullible and incompetent leadership, being impressed by a few inexperienced people that talk garbage.
Eventually I left that team and that's what solved all my mental problems for me. No more gaslighting, harassment and forced spoon-feeding from that "lead" engineer. That team still has not made any significant progress aside from some fancy documentation and another experienced lead software engineer actually making feature updates.
Execs only care about a few things: their bonuses which are larger than 99% of employees annual salary, their perks (private jet, hanging with celebs, yearly trips to Mayo Clinic for their health) and the availability of the State Farm doctor to write them prescriptions for them. The are all egotistical, narcissist who claim they care, but then treat people like trash. They do what the want, when they want, and to who they want because they can and from what I’ve seen employees put up with it. I thought there was hope with JF, but he’s processed to be a newer, larger version of MT. The execs he surrounded himself with are another story. Two past agents who are so ego driven it’s pathetic. Unfortunately even if we staged a walkout they wouldn’t care. They dont even care when employees commit su----e because of the toxicity in the work environment.
@ag hysterical. I may only care about my paycheck now but one thing I do is come to work. My 1-5 year tenured peers are mostly out on FMLA and STD. The good news is, us old timers are starting to catch on and jump on the STD bandwagon. BTW, good luck doing the work when the majority of your intellectual capital is gone in the next few years. I am sure our implementation of AI and Bots will work just as well as every other new tech we introduce.
SF's goal is to make you as miserable as they can.
Hilarious how they think new hires can do these jobs and they want only a 3 to 5 yr timeline to keep an employee. The seasoned employees are the ones doing the work and fixing all the mistakes these little woke id--ts make.
State Farm has been legally exploiting labor for the past 30 years with their sweatshop mentality. BFD!
You have two groups that work here. The 30 year employees who are over paid and checked out a decade ago. They don’t care about anything other than that paycheck. Could called less if the company fails because they have their pension. Then you have the young workers who are frustrated the ills workers do nothing, take their 8 weeks off PTO and complain about how good it was under Ed. They are a cancerous boil on the rear of this company and it’s time to do a little surgery
Remember all the surveys/feedback is an attempt to track how effective their propaganda, lies and manipulations are! They use them to identify problem areas and problems employees! They then double down on the micromanagement on those people or areas. If they see a department with too favorable responses or scores, they will start reassigning leaders/employees, reduce staffing, or implement some new process to drive down those scores and to maintain your high stress levels , anxiety and overall uncomfortableness! They do not, at all cost, want you to enjoy your job, get comfortable in your department/position! Absolutely do not want to retain you for more than 3-5 years! All about the expense! Amazon is the best at this as their Execs recently acknowledged their 150% turnover ratio and are afraid they will literally run out of employees to work! Think about it, they never mentioned anything about changes at the company, just have to find a way to find, go through and abuse more people! That is corporate America!