How's this going over at your store? Literally 5 minutes for this exercise from a booklet this AM about open ended questions. IDK how leaders are supposed to coach people when they have to clean fitting rooms, ring, help customers, merchandise, do markdowns. Would be nice to have just a few more people for placement in the departments that are a mile from the register
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Whole damn bullsh-t gimmick lasted 3weeks.
That Hobbit of a CEO and his pet Rancor couldve kept that coin. And spent it on newer carpet.
Crapitality. Throw stuff at the wall see what sticks!
My store doesn’t even have a Backstage and we need help with coverage.
This mess is so irritating!
How can you display hospitality when you don’t even staff accordingly let alone merchandise accordingly to your clientele.
At my store, BKS has the most customers, the most items per transaction, the most merchandise stuffed on rails, tables,shelves, etc. and the least amount of help. If you work there, you never stop doing something and you leave exhausted and irritable. The hospitality expectations are not done there as often because it’s too busy. Other areas in the store, especially commissioned areas, often have a hospitality story to tell in the AM huddles because its a different kind of interaction with a customer.