https://finance.yahoo.com/news/fedex-ups-lose-parcel-market-200814784.html
1 reply
Their policy of holding back packages "Rural Deferral" as they call it is not just rural. Customers hate this policy. Pay a big fee just to get your rotting package stored till they have a big enough pile is ki-ling a once great customer base. This is where the biggest problem is and needs to be changed.