When you tear an organization apart, this is the kind of chaos that ensues!
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We in R&D were talking about how this comes about: 1) have a strong and capable IT team--smooth operation, 2) new initiatives by leadership to improve costs (sla-ghter IT and outsource to cheaper outlets)--and IT has been sla-ghtered the last few years 3) a total US network outage causing millions lost in operations 4) additional scapegoating on IT by leaders who cut the talent for cheap near term savings. Outages like this should be factored into the total cost/benefit 2 year look back. They will never do that because it would be an indictment on poor decisions.
Unfortunately, this won't happen. The shareholders who actually have voting power are part of this grifting. They will continue to allow GM and his group to continue to squeeze the workers as long as they make money.
Leadership should be let go for this. Maybe let shareholders know about poor leader up or even address it to board if directors
They will never learn. IT will continue be the scapegoat. It's the IT fallacy. If systems are working, why do we need experienced IT employees?