Most any shortfall can be easily attributed to sales. Stock price down? If the sales reps did their jobs this would not be an issue! Profitability? If the sales rep would just SELL the superiority of the Xerox “brand” vs caving on price. Support? If you don’t do your job and SELL there’s no money or need for support!
If you’ve got a problem or fretting about job security, please direct your concern to a sales rep. They’ll be happy to talk and let you know the various reasons why they can’t do their job.
4 replies (most recent on top)
R.B. The leadership that still focuses on the box, is why company is failing.
You can blame sales all you want. Xerox is dead. Nothing will turn that around. You can come out with new hardware all you want. No one prints anymore. All of the new, "solutions" are document focused and basically older solutions Xerox has been doing for decades with new names and wrappers on them.
This is the same in all of the industry (every copier company is doing it lol). Let's do IT Services and other cr-p that we have no idea how to do and let alone execute on but it will save us and we can sell more copiers... sure it will.
Then add on the layer of Xerox can't even execute a simple business process without completely effing it up. Maybe throw more Indians or Guatemalan's at the problem. That is sure to fix it lol. They can't get out of their own way.
This is what happens when you gut the compensation plan. You pay salespeople less and they will sell less, not more.
You guys still have sales people?