Restructuring and LRs are going to be necessary in US Commercial based on Op Reviews. There are too many operations & regions. Consolidations are coming. LRs at every level will be needed. SE Pooling being discussed for FY26.
3 replies (most recent on top)
Maybe Cisco doesn't care anymore about small/medium customers and willing to see them go.
A gap has formed where the high end companies only want to sell extremely high margin products and are dropping all the low and middle end stuff and while the lower end players stepped up with high speed interfaces they don't have the services (security ACLs, QoS, and a long list of others.) Both sides want to force you to expose your network to the public internet through wildly insecure interfaces to steal any data they can. Neither side produces reliable code although the high end attempts to put out bug changing releases periodically.
As a customer I hate everything networking.
I used to be in Commercial as an SE, now at competitor (after nice LR package). The problem is that Commercial accounts have as many design, product implementation, and post-sale tech support issues as large accounts. And they expect a high level of service. The Cisco SE has typically been the backstop from things falling apart at a customer (license issues, sideways TAC, bad product designs, partner sc--w ups). AMs don't know how to fix anything. You can get rid of SEs and make customers open a "case" for an SE, but the customer is going to get fed up and move away from Cisco. Maybe Cisco doesn't care anymore about small/medium customers and willing to see them go.
Commercial and Splunk in one go. Happening near your place.