What cr-p, a brainwashing segment to accept change in the company. What complete BS!
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Yes, we are a smaller over all company from last year's layoffs. But what I would challenge the previous poster is that even though labor is a big chunk, so is the 401K matching and other expenses like periderm that was raised. While people were let go, there was a sizeable effort end of 2023, beginning of 2024 to increase salaries in CSA to stop the bleeding and to be able to hire as it was extremely difficult as CSA was not competitive in the market. So I dont think the last RIF got the organization back to even with 2019 profit. Also taking into account that the IX and ProStream are not churning a huge amount of profit. Meaning, there were so many problems with the IX that parts replacements and head replacements ki-led profitability and when the equipment is down all the time your consumable revenue also plummets. The bleeding is continuing at an even faster pace this month. December was dismal for consumable revenue. But the kickoff was a good rahrah but totally glossed over how to right the ship.
Appreciate you? Canon doesn’t appreciate the fundamentals of reality. Maybe one of the gates of 2025 comp plan appendix iii will be to sign up new dealers. Requirements for dealer status will be even lower than current? As bad as your situation is be thankful you’re not the customer of a dealer. It rolls down hill faster to the bottom and stops with splat.
The company simply doesn’t do anything to appreciate their employees.
During the kickoff no high ranking official addressed the challenges we have each and everyday.
Customers are returning devices or reluctant to upgrade because they don’t want to commit long term. CSA is raising quotas because they know this. Canon has set a comp plan along with higher pricing that makes it almost impossible to hit your quota or snag significant GP on a single transaction.
The funny thing is we are now being told that we have to come to the office more. Why? So I can go to lunch more with my colleagues. The numbers are there because Canon doesn’t want to pay us for what we can bring in and we can hit the numbers they want because the business is simply not there because customers are closing offices and downsizing.
None of the higher ups care if I leave. They will just push the manager to take care of my void. I like my manager and feel bad. I will say the sales manager spot is one I would never take. Talk about a spot that seems impossible. My director is also useless. Continues to drink the kool-aid from corporate.
Hahahaha to the last comment about worst place to work!! You mean making us come in on our wfh day for the cold hamburgers and hot dogs on employee appreciation day didn’t do it for you?
This place su-ks.
Canon was just voted: 2025 Worst Place to Work In America (not really, but if the employees had a vote, it would win this award in a landslide).
We can talk all you want about 2019 but you have to remember that we are now a smaller company. We laid off 700 people which drastically reduced our P&L. Anyone and everyone knows that labor is the most expensive line item.
The main factor in all this is CSA is not producing the profits Canon USA has demanded. Canon USA is not a sales company. If they were or wanted to be CSA would have never existed.
If you previously worked for CSA and now have a CUSA title don’t get used to it. It’s only a matter of time until you are told a majority of the business (retail specifically) will be moved to a dealership.
I've noted this before, it's not that we missed our 2024 number, it's that Canon as a whole in the US did not reach 2019 precovid numbers. So don't expect the nut to reach to get lower. Keep in mind, it's not the sales number, it's the "profit" number. Yes, sales were up and that is all management spoke about last year, and they glossed over the poor revenue and margin numbers.
One has to think, after the CUSA/CSA is complete, they may be preparing for a merger or acquisition of sorts in the near future as the reason why there is so much focus on reducing and consolidating space.
I find it ironic that the motivational speaker’s name was Bull. Bull as in bulls*it, or maybe Pete just wanted some Chicago connection, as in the Chicago Bulls. That woman was annoying beyond belief. At least get somebody with charisma and leadership abilities, JFC get Phil Jackson if you want some kind of Chicago connection LMAO.
We were told nothing was going to change other than our email addresses and now they are bringing in a guest speaker to talk about adapting to change.
Also Pete talking about reducing office space when the whole premise of our business model is to sell into offices. Seems like a mixed message from Senior Management.
I think the morale and pulse of this company has hit an all time low. Management is out of touch with the real challenges of this organization and simply makes it harder for people to make money. The idea that because we didn’t hit our numbers in FY2024 the numbers for FY2025 quota are going up doesn’t make much sense. I see people in all departments looking to exit once they find something.
Can this company be trusted moving forward?
It was very telling actually. More change is coming.