Heard talk that absolutely everything will be handled by third party flunkies
and AI in the first quarter. You read it first here, your most reliable source of news from the Xerox underworld.
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Back in 2017 they all but told us this. A c suite who manages outsourced components. Some middle managers but that’s it. This is not news. This is a prophecy come to pass.
It's no secret that Xerox is losing money, tons of money, each quarter. I understand that they want to outsource work to stop the hemorrhaging. However, it's having the opposite effect. It's resulting in customers leaving and high employee turnover. A copy machine is a commodity. The only way to turn this around is to drastically improve customer service.
The company is pulling a bunch of third party service back in house right now.
To accompany the Third Party Corporate leadership we've had since 2018? Or is that third rate?
What exactly is everything? Sales? Service? Supplies?