Outsourcing is coming and soon. Stop denying that outsource may be happening to your area. You may be in denial because you don't want to believe it but it is coming. While all detail aren't finalized or communicated at this point, many areas may likely be impacted. Claims, contact centers, print and imaging to name a few. As it will be large amounts of individuals impacted communication to entire company is likely and 60 day notice given at different time give size of impact. Communications may begin end of September/October with process change going into 2023.
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Licensed and Unlicensed Call Center reps are going to be impacted by sourcing. Some will be let go, others will be given the option to work for the vendor.
Do you know which processes Celonis will be observing?
Celonis is the other vendor.
This post is accurate. Imaging is being sourced to Conduent.
Which department and what vendor?
Yep, it’s happening. Was just told the name of the vendor that would be using a software to observe a specific department’s work. Will conduct whatever they do through the end of first quarter 2023.
I think the previous poster is correct. We come here to get information and share information we have. The goal is to compare what we know and draw our own conclusions. There are literally individuals with transition management in their title, transition management focuses on moving work from the business to vendors. Also we need to understand that outsourcing doesn't only mean offshoring (India, Philippines), it includes near shoring (Mexico, Colombia, Brazil) and even on shoring (just shifting work to vendor that is in the US). While final dates of when everything will happen, there is movement and teams progressing the outsourcing initiatives.
I welcome any additional helpful information people are willing to provide.
To the trolls that visit this site, I feel sorry for you. The site is literally called The Layoff, people are here to discuss any information they may have about possible layoffs. If you don't like reading about this topic I would encourage you to not visit the site.
@1obn... Every time you post you get negative reactions. The OP is just trying to help and honestly sounds like they know more than you do. People come here b/c the company is so deceitful and they need to know what is happening. If a few trolls post fear than it is par for the course to put up with to get some solid info. And yes there is solid info on here, especially when the meetings start happening and people can compare notes. So let us be and if it disturbs you so much that people post about when they think layoffs are coming maybe you should stop frequenting this site yourself.
It’s not any one individual, it’s the entire culture of this site. The only relevant information on this thread is that it proves that anybody that thinks they know, when, whom and how this all goes actually has no clue. Yet, there are enough lemmings that bite at every post about upcoming layoff. Opposite opinions of experts just on this one thread alone. So who is right? Nobody. Sooner or later someone will be right, til then stop spreading the fear.
To the poster. I believer everything your saying. Don't worry. When the negative commenters get their 60 day notices they will be shocked and say they didn't see it coming
Any additional info you maybe have that you can provide about staff counsel?
@1kbw-your first statement is totally incorrect. Each state does have different licensing requirements but they do not require the foreign adjuster to be a U.S. resident. They do require the Insurance company to be U.S. domiciled and have U.S. adjusters locally. But your explanation is patently false. After all there are already foreign adjusters in several lines.
Ok portions of this latest comment are comical. People outside of the C-suite would need to know about pending layoffs via a vendor solution. A CEO doesn't just decide one day that they are transferring business processes to a vendor and it somehow magically happens. There are teams of people involved in doing the due diligence in reviewing vendors, creating a business case (cost/benefit analysis), teams that work on migrating work to the vendor (this involves month of planning before announcement), communications and a public relations team need to be working on to handle how people will be notified and what is said externally.
Low level direct managers will likely not know about this until about a week or two before announcements are made to employees beneath them. This is done so managers can be trained on how to handle the recent news employees will be given and also have time to process themselves. This also reduces the number of people that know before the announcements, managers will be just as shocked as employees.
Just because places are hiring doesn't mean they aren't planning to reduce workforce in the future. They still need people to take calls and work in the print and imaging business units until the vendor takes over. It would be awfully d-mb of a business to try and operate with a business unit with less than the minimum number of employees required to complete a job. So lets say a call center needs 100 employees just to keep up with call volume, if they lose 15 employees the business isn't just going to operate at 85% for 6 plus months just because they know they are eventually going to use a vendor.
Also, claims can be outsourced to other vendors. Outsourcing doesn't mean only to other countries. They can have a vendor take up claims handling for them if the vendor has employees sitting state side. More than just salary is a cost savings, like overhead for equipment or constantly having to find talents (this costs money too). Licensed employees may be offered to transition to the vendor or be let go (see other posts about this)
Honestly, was just trying to be helpful. Guess no good deed goes unpunished.
Nothing in this topic about upcoming layoffs is correct LOL.
First of all, most services, especially in claims, cannot be outsourced due to strict licensing requirements (that is, you must be a resident of the US or in the US on a work visa/permit, at a minimum).
Second of all, the only people who would know anything about layoffs (CEO, COO, CFO, etc.) wouldn't be posting on this site, nor would they tall to anyone who be posting on this site. My regional manager or whatever they're called knows zilch about layoffs. There's a 0% chance OP knows more.
Third of all, every area of the business is in panic hiring mode, and "unlimited" OT has been the norm over a year. If you worked for the company, you would realize this. There are no mass layoffs coming when Allstate is in dire need of workers as is.
We also need to remember we will be running into the holiday season. I would imagine that companies don't enjoy giving 60 notices during the holiday season as it is very poor optics. If they are going to do it they will likely have to start before early November to not have that be a major news story. If we hit November, we are probably somewhat safe into the early new year, purely for an optics stand point.
Not sure why there is a felt need to come after me here. I tried to give some general information of who will be impacted, a rough timeline of communication and when impacts will begin. Are we looking for me to provide exact dates for everything? I can tell you that isn't realistic given the size and complexities of the changes. These things take time (many months of planning, vetting, negotiating, business cases), so while there may be goals to start communicating and implementing outsourced work these dates can often be missed because of all the build up to signing contracts and secretly moving pieces. If I gave a specific date I would run the risk of having that date wrong and then the trolls saying I know nothing would just point out that I missed a date. Do what you like with the information I provided, if there are productive comments or questions I am happy to help to the best of my ability.
I think OP has been a little more articulate than a "trust me bro" type of person. I would venture to guess that the OP is nervous to give exact dates and plans outsourcing because it may give away identity or potential put their own job at risk. They give some specific type of information and named groups. Not sure what else they need to provide you.
I'm going to guess more than just a "may" and "likely to happen". These are purposely ambiguous so OP can protect his/herself.
But we all know OP doesn't have any inside info, which is why these topics lack any specifics. (S)he knows just as much as I do and is typing out of you know where. As others have said, it's the same old, same old. We've seen these posts hundreds of times before.
"Broad layoffs coming! No further info available, but trust me bro!"
What info is the previous poster looking to receive?
I've been here for two years. In that time, every month, and without fail, someone always claims layoffs to be coming "soon".
This topic is no different than any of the other ones. It's short on actual info, but big on fear.
Time studies are already happening.
For the 3 replies that had snarky comments, I am sorry that you feel this way. I am trying to provide relevant information that may actually keep people informed. I provided areas of impact and a rough timeline. I am not going to get more specific with time and impact, management is aware of this website and monitors the discussions
At the very least I can say I attempted to be helpful to people and give awareness. I cannot speak to what has been said previous to my posts, but your comments are not helpful either.
My prediction is within the next 24 hours the sun will rise.
Like I said before…sooner or later a blind squirrel finds the actual date of a layoff date. Til then, and we are past the two year mark of predicting the next layoff, hope you all that keep predicting dates enjoy keeping others up at night. You are no better trolls than those you accuse to be the same. Actually worse because you don’t have a clue.
I thought everyone was getting terminated in August??? Keep kicking the can
Changes to these areas are happening within the next 2-6 months. Start planning accordingly and do what is in your best interest.
Rumors are time studies are coming soon
I know Charlotte imaging center is getting out sourced