About 1955 i believe. After that its been death by papercut, one after the other.
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Joe Wilson. No one else has had the guts to innovate and everyone after him preserved their wealth instead of furthering the company. That goes for all c suites down to VP levels for the last 45 yrs. Inefficient, risk adverse and mindless.
Sales
Supply chain
Service
Billing
Marketing
Product development
So on
So forth
David Kearns. Best was Joe Wilson.
Define “Good.” Good at Xerox = Mediocre at real tech companies.