Working in claims at SF is definitely not a job for me. I would appreciate it if someone who worked in claims at competitors could tell me if it is as miserable as here?
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Claims, and call centers are for losers, and failed leaders, or people that have a side gig but need health insurance.
@2dtq. All you can do is name call. Remember point one finger three are pointing back at you. Unusual behavior
Not what I said DA. Lot of value disagreements, most of which I prevailed . But never encouraged to “ reject valid claims” as you suggested. You got caught in a lie.
32 years and never disagreed with management on a case value? You must not be doing your job.
The problem getting into claims is that they won’t release you to other jobs in the company. Claims always has staffing issues, and if you are at least competent in your role, they would rather you leave the company then go to a new position outside of claims. We lose so much talent because of this, claims experience would be helpful in so many other roles, but claims leadership doesn’t care. It’s either you go to leadership or be a poor performer and go on mental health leave , to get out of claims.
@1kep-32 years in claims . First auto, now fire. I hate what claims has become but NEVER has anyone in management asked me or pressured me to not pay what we owe.
@1kep, I have been with SF for over 30 years, all in claims, and not once in my time was I asked, pressured or directed to not pay something we legitimately owed. Claims is a dumpster fire but this is not one of the problems I see.
Working in claims anywhere is miserable especially if you are pressured to reject valid claims. Then get calls from people yelling, screaming or crying over the injustice. Screwing the poor and helping the rich before Karma or conscience catches up with you. Similar to collections. Meeting new people who don't squirm at what you do is a rarity.
I left after 20 years. There are other carriers with a healthy culture that address behaviors and not strictly metrics. Travelers is fantastic
Sounds like SF tightness with consulting cos. Laid out how well.
Quote "It’s just IBM deciding which businesses they want to be in. NOTE this applies to all three divisions (Consulting, SW, and Infrastructure) GBS used to consult across 22 industries. New IBM wants to consult across 10-12 industries max. IBM used to be in the super computer game Not anymore as it didn’t make money. How many SW products overlap with new Redhat LINUX offerings? It’s all about exploiting the IBM mainframe monopoly and the supporting SW and services. The places where IBM doesn’t want to play (even if they make money) is where IBM will partner and exercise their IP content. IBM has to slim down as their overhead is far higher than partners and competitors, , THUS if your practice/product has a weaker profit margin, IBM had to find a way to extract profit while eliminating cost. Exploiting partners, and IBM’s IP content is the way to do that. IBM is driving towards 300k of revenue per employee. They will let that metric decide where the employee head count will land. Most likely 180-200k employees worldwide."
They are all implementing the same consulting company and third party cr-p integration process and systems. Big shots making and so called leadership their big bonus and titles. Exploiting employees and policyholders. They all do it now. Bad Industry
It’s easy work especially with the poor management
Scroll up on the page, click on a competitor’s layoff.com page, and you’ll have your answer.