Is it true another round of layoffs are coming? Anyone else hear about the transformative Growth meeting on the 16th?
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The train has left that station, folks. Essentially every service and support function for customers and agencies will be vended. Don’t believe me? Your Allstate benefits support? Now at a ‘near shore’ vendor. How about CCC Unlicensed? Headed down the same path in the next 2 months. ASIC? Same. CCC Licensed? Onshore vendor. What about the coveted ACS (rebranded ISC) going to a bear shore vendor. Underwriting you ask? INDIA. Claims FNOL will be 90% vended off shore by year end. ALR? Sold.
So, sit back and ride the wave until severance is dispersed. We’ll be lucky to have a job a year from now.
Just wait until our agents, customers and stockholders react…. Saving a few bucks by offshoring American jobs. Allstate better brace itself for a serious retention hit. Just because near shore vendors are used, don’t think for a second that your dirty secret won’t quickly come to light.
You know what’s going to happen? Too far to the left (pun definitely intended) - agents, customers and stockholders will react and Allstate’s most senior leaders will question ‘where did we go wrong?’
Listen up, Julie Parsons - you are the only one who can stop this disaster. Shame on you for choosing your paycheck over the livelihood of thousands of fellow Allstaters and Americans!
No doubt Shapiro a key driver of the transformation, but the EVP of Corporate Transformation is Steve Sorensen. Harvard and McKinsey guy flying under the radar while Glenn takes the hits, and deservedly so.
@nla+1, if this is the direction, what can agencies do about it? Do you have the influence to change the direction? Or do you just sell?
They only point of TG is to make the shareholders & CEO Tom Wilson richer. Greed and Tom Wilson hiring Glenn Shapiro is running this once great company into the ground…… This ship is sinking.
As an exclusive agent that makes this company a lot of money I can say with 100% certainty that agencies being serviced by third parties in Mexico and India is not going to fly and won't be tolerated.
Next phase of transformative growth will involve all customer and agency service areas going to completely offshore contractors. Mexico and other places aside from India. Most things agency facing being automated and self serve. Complete automation of claims, tech, and underwriting minus a few specialty and state mandated roles. Many retained will be employees of third parties and not Allstate. I am in CCC leadership so I'm screwed. Our seniors in CCC spilled it all last week. Many of them at the higher CCC leadership areas expected to be cut. Many many more layoffs than 2020. Expect initial indications this month with mass communications closer to fall
ask the tough questions of your leader!! If he or she doesn’t know, keep pressing. They need to press THEIR LEADER(s). Don’t get caught flat footed by this organization…..Ask them about India. Ask them why workload issues go ignored!! You owe it to yourselves…
By this time it should be apparent to everyone that the company could care less about your high workloads. The 2020 layoffs also showed that didn’t care about retaining some of their talent. They would rather retain a poorly paid low performer. They used a video game as justification. That should tell you everything. Either leave now while the market is hot or take your chances on MAYBE getting a severance at some point. If you are patiently waiting for things to improve, ask yourself if things have improved or worsened over the past several years.
Does your Director or Sr. Director exude any type of confidence in the future of the organization? Are your directors even qualified to be running large portions of the company? Do the directors tell you to stop living in the past when you reference 2020?
There isn't anyone in claims to lay off. We're drowning in work.
They want you to leave voluntarily. They will work you into the ground until you leave. One way or another. By overwork or by layoff. Overwork is what they are doing and many are going out on disability and quitting. This is all part of their plan. Yes. They are that devious. Sorry but that is the way they are.
As soon as humanely possible all high paying labor jobs (not upper management levels) will be in India. They aren’t quite ready yet. Probably 2023 or late 2022 before another round of lay offs based on personality testing and high wages. Any state that has favorable labor laws vs employer will be cut first. Just look what they did in California as your guide.