Total restructuring of the entire business unit! Management, supervisors, and technician/shop will all be filtered out!
The repair shop will be shut down and work sent to contractors!
Service will thin 25-35% at every level with a majority being the techs!
They will also begin transitioning to contractor work for field service!
office personnel that remain will be to complete administrative work and billing!
Streamline the entire business model is the only way they will turn a profit!