I have never worked in a more disorganized company than Metlife. Everything here is one big mess. Everything has to be difficult for the employee because managers don't want it to be easy. I no longer believe there is anything that could fix this mess.
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Hopeless. Good luck escaping to new employment
Sounds about right to me.
Starts from the top with an out of touch CEO comparing the need to RTO to bombings in Ukraine.