When I first came to this company this was a very decent workplace. I would never apply now. Does this company have the capacity to attract talented young employees anymore? I wonder if our leadership thinks about it. However, I am increasingly convinced that this company is no longer attractive to young and capable people.
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Just in my experience, 100% of the younger talented individuals leave the company for a better job. Older people in need of a pension stuck around. Mediocre individuals happy to work for a company that wont fire them stay. Bad employees stay for as long as they can.
They keep people locked down in an associate role for far too long, exposing younger talented people to comic book levels of bad employee enviroment for too long.
Keep in mind, NO ONE, and i mean no one, dreams to one day be a claim handler. The allure to this industry was stability and good pay for the boring hard work. They took the main draw away. Now what keeps people? They all can get similar pay from any call center with a 3rd of the work put in, and less office politics.
You just cant have a brutal work environment in both boss attitude, work load, and promotional requirements, a notoriously hard and boring industry, and pay that competes with far easier jobs and have a stable work force. There isnt a metric for this so its not factored into anything.
The very thing that made them #1 they are stopping. When they treat their employees with no respect, it will be the same coming right back at them.
Exit interviews stopped because exit interviews are meaningless if management won't change anything based on that feedback. Why continue that corporate theater when leadership doesn't care?
I totally agree! Nothing there except 2 weeks work (which is micromanaged much more than necessary) for 2 weeks pay.
No pension. No time off. Oh wait you get 3 weeks PTO but the calendar is full so you cannot take off.
People have families, sickness,things come up, people need to take off and if you did not plan your PTO day you get a black mark for UNSCHEDULED PTO! What good, educated person wants to work in that kind of environment long term? NOBODY!
State Farm needs to listen to the reasons they cannot keep employees and bring back the "exit interviews" so people will tell the reasons they are leaving without sugar coating it and turning it into a positive. Call a Spade a Spade and tell it like it is!
So much of the complicated stuff gets pushed down the pay scale in guise of development opportunities -- I know PA2's regularly doing RA3 work. (Or whatever the new grades are called).
SF loves talented folk -- loves exploiting that talent until they burnout and leave, then onto the next talented person.
Not only attract new young talent. What about retain? I’ve watched a peer have solid interviews for manager jobs in information security and ET to be consistently passed up for the good old boys with no technical accumen or experience in the areas. The LDA program is a joke. They plan to leave after the bonus. This is after the company paid for 30 grand in education for the person. Now they are being offered way more money with better benefits and work from home.
"Makes you wonder if this is done intentionally"
It's absolutely done intentionally. I'm in HR and anyone who would tell you with a straight face it's not intentional is either delusional or a liar.
Well the epr is a joke. It's not based on performance as much as it based on how much money is available for the said department. If you look at the criteria you have to meet in order to receive a 4 or 5 it's almost unattainable. Makes you wonder if this is done intentionally so leadership can feast. Crazy it seems the higher the company's performance the lower they seem to payout. If you have talent leave trust me you will make more with less (political) agendas.
The insurance career/industry was once known as a stable career with ample development and promotional opportunities. Sadly, that is no longer the case. It will definitely be harder to recruit in the future. If you have the right skill set and attitude, start up companies are a beautiful thing.
They can’t retain let alone attract.
If they pass me up for a promotion then I’m going to a different company after March. I’m too qualified to be a CS.