I used to work at SF in SFPP from 2015 - 2019 until moving out of state for another opportunity. 2 weeks after I made the announcement I'm leaving, I found out, i received the promotion to an Analyst role in SFPP, which was the role I wanted for the longest. Then I heard in 2020 they closed all of their smaller ops centers including the one I worked at. I was told SF let all of them work remotely permanently. It started off rough working there being very much micromanaged and then I switched teams and it was slightly better. I ended up moving to a team that wasnt on the phones which I thank my supervisor everyday for recommending me because he saw it wasn't for me. I did hate I couldn't take my new role with me but things happen for a reason. Before I left, they made awesome changes such as getting rid of T2 (points system) and adjusting our salaries. Seeing some of these comments makes me glad I don't work for them anyone because I know there's no future there unless you work for a hub or you're not in a cell center role. I made a decision I'd never work in a cell center again after this.
I'm curious if anyone still works in SFPP and what it's ike now? Last I heard they were trying establish an SFPP presence in ATL and possibly TX.