Who else has had it with this absolutely ridiculous new venture? Just another class act program by WFM to potentially save a buck.
Such a shining achievement of a program that works so well and makes so much sense at a store level. not to mention with every team/store being understaffed.
You think they would have learned, considering how much of a glaring failure OTS, i mean, Store Process, or whatever it is going to be called in a few months, was.
That is not the case in MW. When it first rolled out we had check ins and trainings and then nothing. The main problem is the data the Kronos and finance team are are feeding Kronos to generate schedules is preposterous at best.
my leadership said that the kronos team started releasing a report every monday for all Kronos ABS teams which shows every departments "schedule opportunities", and if you are over a certain threshold, you have to discuss a plan of action with store leadership to reach Kronos goals.
Kronos does not schedule to meet business demands as a previous poster said. Our busiest hours are from 4-8 pm and it wants 2 TMs scheduled. This is also the time when we have to do PM scans and backstocks. Two TM's can't do all that and keep milk, eggs and drink box full. It schedules 5 or 6 TM's at 8 a.m. It will also schedule buyers (who need to be there at specific times to do their job) just to cover some random 1 hour gap in coverage and not for their buying shift. It also doesn't know when we receive loads or a multitude of other business critical things. This means we have to manually schedule all buyers, leaders, overnight, and team trainer. This is all the FT TM's. Kronos then schedules the remaining handful of PT TM's for 5 four hour shifts which literally no one will be able or willing to work because people who work PT have school and other jobs and it still leaves gaps in coverage and schedules people outside their availability. If we don't manually schedule FT TM's they only get 28 to 36 hours. Sure put PT's for 5 4 hour shifts they won't work instead of giving FT's the extra 8-14 hours. Whole Foods must have signed a 5-10 year contract because the amount of extra work Kronos causes company wide is staggering.
That being said we have been "using" Kronos for a couple years now and never once have we used a Kronos generated schedule. No one does. I either fully write it or delete everything it does and rewrite it. I have only been flagged twice. Once for not doing the JTS's (which are pointless if you are manually writing the schedule.) I forget what the other f-g was for but they are fully aware of what a useless job Kronos is doing. The only good points about Kronos is being able to track attendance and having the app with your schedule. Kronos recently merged with another of the biggest scheduling software too. I feel like someone can probably make a better scheduling system in excel, oh wait I already do that.
they need to make the genius behind those 4 hour shifts ride mass transit for at least 1 hour coming to work and 1 hour leaving work to get a proper feel for how id--tic and sadistic those little shifts are...and maybe if they made buyers work a bit of product on a midshift during the hours of peak business(business needs?????) so they could order more effectively and have product to make better sales...we constantly run out of product and miss sales due to this factor and not team member issues...
Activity Based Scheduling is a Kronos schedule tool. Basically, Kronos writes the schedule for you. TL's can only change a certain small percentage before you are flagged. They are implementing it because they feel teams are not being scheduled properly, and the company is losing money because of it. It is all based off of TM availability and sales metrics. For instance, if the store shows it was busy at 5pm, ABS schedules more TM's to be on shift at that time.
If you were used to scheduling a certain way for your department needs, better get ready for the change. PT TMs scheduled 5 days a week for 4 hour shifts. FT TMs scheduled 32 hours a week. Buyers scheduled at 2:45am. Closers scheduled at 7:45pm. I was under the impression the entire company was using this already.
what is this about?