Online orders?
Amazon=no BS next day or 2 hours to your door. No hassle returns.
Amazon=sealed package new
Lowes=drive up and wait 20-30-40 minutes then told they can't find your item come back tomorrow or go to the next store miles away sure they will have it?
Lowes=Repackaged items parts missing, all the time.
Amazon has been lagging it since the pandemic started. Still faster than lowes though.
"Why order an item sent to a retail outlet (where you must drive and pick up) when the item could just as easily sent directly to the residence?"
So the local street urchins won't steal it off your front doorstep. Same ones who steal from Lowe's every day, about whom the company does not give a damn.
Why order an item sent to a retail outlet (where you must drive and pick up) when the item could just as easily sent directly to the residence?
on the money