Anyone know what's going on? Seems with the economy opening up and labor shortages across many industries, have the layoffs ceased?
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I've heard the same. Trust me in Columbus, we are dispensable! They simply do not value the talent in this market. You are just a number and when you no longer fit the mold that they see that day, you are gone. End of story. I've been here 27 years (in and out a couple of times) and I've seen it happen about every 2 - 3 years. My advice - don't get comfortable.
"People are our biggest asset" = Also our biggest expense.
All I can say is that from my perspective things are rapidly going downhill in auto claims. The new call system is creating many angry and confused customers who suddenly cannot get the appropriate adjuster on the phone or answers to their questions. Overflow calls roll to departments that are not trained, or in some cases not even licensed, to assist them. Now that about half the country is vaccinated people are going out on the roads and getting in accidents with greater frequency. Rapid changes have been made to work processes and they seem to be continuing right in the middle of all of this. Adjusters are starting to leave because the job market is opening up and they are dissatisfied with where they are at. If your concern is only fear of getting laid off, you can relax. Right now we are in a perfect storm of increased claims activity and mismanagement. Some departments are hiring more people already or seeking assistance from other regions. For what they are trying to do, we are understaffed. They are forcing these changes through regardless. It will hurt the business. When the results start to show up maybe 6 months to a year from now, they will likely have to reduce staff. Then you can worry.
Good thing these posts are anonymous because management is in total denial about the mess they are making.
I think they need to be careful. Too many layoffs and you end up cutting vital organs and they may have a very hard time replacing that talent in this economy. I'd think they are saving lots of money with one third of their employees fully remote. They probably can further decrease the real estate footprint with hybrid schedules in their remaining offices.
It has indeed been quite. But from what I've heard NW has to drop about 1 Billion more of expenses. I wonder where that would come from....