Thread regarding State Farm Insurance layoffs

Horesman

There is so much waste at SF, which is crazy as the metric and six sigma cr-p was about reducing the insane waste SF was doing at the time. Now we have every manager spending all day dealing with metrics. compiling metrics, meeting about metrics, coaching on metrics ect. We have a new diversity dept to make sure we dont hire too many white people, thats getting results i guess. We have upper management that should be earning a reasonable ration to their Claim Associates, as this is a mutual, but instead is making millions per year as the front line workers make $36k a year.

Then there is the waste of the workers, who have to cut corners to make TMs happy about metrics to make their upper managers satisfied their plans are working.

Lets not talk about a squandered culture and reputation that took 100 Years to build that is all but wrecked and wont be returning.

Why don executives listen to their teams and drop their whips. Major concerns are being raised on quality of mod efforts and execs just keep painting a rosy picture upwards and kicking the teams down. Sad.

Systems the anvil around the neck of SF.

Inaccurate. There was life pre FA and now life after FA. The savior has come and harlens all to heed his word.

@ile. ET reinvents the wheel and manage the takes credit. You must be high when working in Systems. Plug and play fiasco

@dge. You clearly are impressed with nothing. Or too young or inexperienced to know different. Cheer yourself while pushing a grain of sand across a sidewalk. Whoop or do. Yeah team.

Troll elsewhere

@uir+1bCRGPOF Your direct reports probably aren’t being paid enough to care. It’s funny I get stuck with submitting feedback or I’m supposed to but it’s no where in the job listing. First place I ever worked where in expected to give compiled feedback at a none manager level.

This company just steals ideas and management parades it as their own.

I work in ET and couldn’t disagree with the OP more. Systems didn’t work before, an “intake form” mentality screams of someone stuck in the 80s and has no idea how to effectively use devops or product management. I saw the before and after and it’s truly remarkable what we get done now compared to before. We aren’t too heavily - we have incredibly flat leadership. The PO job (I’m not one) is far harder than it was before. We finally have a modern tech shop being asked to deliver on 12 modernization priorities, and are making very good progress on them. Just go look at sfs website and compare it against competitors.

IT & rules engines are fallible. It’s clear IT bots are too. Only as good as human Inputs and sloppy decision come forth from
Both

Need to export all of systems to India. No where to go but up. Worst department in SF, worst in the insurance industry. Never made the leap from data processing in early 70’s.

As someone in management, I can vouch for the effectiveness of the bots. Human intelligence is fallable wheras IT is not. You would not believe how my direct reports are slow to implement feedback. Bots resloves this.

@ilc... several people’s and personal
Experience. What u cheerlead and u say is untrue.

Deception

@ilc+1bCRGPOF

No ... your so call bots are not perfect

we have to go and clean up after your mess and we are not allowed to criticize anything Systems regurgitates to us even with valid reasons such as ... not working as intended.

Clams are NOT seamless...what planet are you from ? you either are lying or deceiving yourself if you think any of the things you said are true.

I work in Systems and I can confidentlay say we are the best deparrment in the Company. We always built good solutions to keep claims employees monitored. For exxample our bots have made claims seemless and help make sure the claims represantitve makes good decisions.