I have been working here for almost 10 years and there have always been very short deadlines, more and less stressful periods and so on.
However, lately I’ve been literally going crazy because they never stop assigning me new urgent work even though I’m already doing urgent work. This has been going on for the last three months.
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Never handle more than a single task at the time. Man was never built to multi-task.
Can confirm previous two comments
Yes, don't be afraid to say no when you are legitimately too busy and remember to leave the feedback to IBM when appropriate timing comes. And do it professionally and constructively. My old manager is now axed.
Srsly, just say you can only do one thing at a time and make them pick the order. If you don’t, they will continue pushing you and you will only have yourself to blame for not standing up fir yourself.
On my last account before being RA I was given a project a week late to setup and demo Twinstata cloud array appliance. Fortunately I had very good project executive, delivery project executive, chief engineer, and service delivery manager who was able to get me resources needed and communicated to the customer status.
I got it all done in a week time but for nothing account turned down the project after their testing
FWIW, when I've been in that situation, when things have equal high priority... if no other criteria is applicable... it becomes "first-come-first-serve".
- e. sort all the Sev 1's by perceived priority, then arrival time... same for Sev 2 through Sev 4.
Log what I do clearly, so the time can be accounted for... then let the chips fall as they may.
If you can show you are doing all that can be done, that's about as covered as you can be.
It sounds overly simplistic but there is only one way out of that besides leaving the company and that is to learn to say "no". And that could lead to being invited to leave but perhaps that is a better outcome than having more and more work piled on until you have no life left.