Ok let's start a "true" State Farm Sins List.... trolls and party crashers please stay away! Go back as far as you can and keep it brief. Personal experiences or people you know or have actually seen.
Big Dog off the Porch-Joke
Ed R. wouldn't address the agency problem with Agency 2000 when many begged him to.
Not reinvesting in technology in the 90s and 2000s
ACC/FCC-Cluster fkddd!!!
Monroe, LA disaster!
Not Automating underwriting
Closing all the drive in claims offices
Lying-Announcing the Dallas Operation Center is closing and moving to Austin, no HUB mention
Hub decisions and closing all Operations Centers. Long term growth facilities were a lie!
Legacy and Opting in to the "Future Model".
SF Agency Scam-It's your business
Running off all the talented claims employees and a lot of underwriters
Basically no specialization, handling all 50 states-good at nothing
Screwed over on PSL/sick time
No more COLA , horrible merit increases and no performance cash.
Prox-40% reduction, have to live in zip code, relo people 4 miles. Offer prox job 1200 miles away.
Subrogation/ARB-had it all in Property and had to finally dedicate people to it
Total Loss Disaster
68% Minority Hiring in 2019 and more moving forward
Highest first year quit rate on any company in the US in 2019
ILR and Express, still disasters from day 1.
Fire Company-no staffing and too many ECRs
Constant System issues
Useless Crying Tipsy, Creep Hands Paul and Claims Ninja!!!