It seems like the review scorecards are predetermined according to how your store did. They see it more like a team scorecard vs individual. I use to work in receiving and thought I did very well but on my review included how well the store did in sales, opening accounts and magic. I understand where they are coming from but I have zero control over opening accounts and very rarely deal with customers.
So when my people leader was rating me on several key things, on some of them, I was told that because the store didn’t do well, I couldn’t get above meets expectations or higher. I think it’s unfair because I’m being graded on something out of my control.
Undoubtedly, this is very unfair, as are many other things here. The question is what is fair and is there actually such a thing here?