Forbes recently published an article on BN’s new strategy that involves empowering store managers to curate their shelves based on local tastes. Now, after almost seven years of free fall, it is a strategy that has been presented as “smart”. I was on the border between laughing and crying.
Here is the article:
https://www.forbes.com/sites/johnkotter/2021/02/09/will-barnes–nobles-next-chapter-be-its-last/?sh=48ac8c2a23d3
Any thoughts?
Any cowardly managers commenting on this post without signing their names?
Just checking.
More customer complaints than ever this week, employees fighting on the floor, I've heard screaming through the manager's office door (gotta love those conference calls- until we become the brunt of it)
so another typical week in a store of the worst company to work for on the planet.
I have to laugh, our store manager's idea of reading is People Magazine.
The only deviation we do ,with titles for tables, is when we’re out of a title ( which is much more commonplace now!)
The tables are still the same in every store, as dictated by corporate. This is a year after the sale. There is no variety between stores. Literally every store has the same titles. I would not be surprised if there is one national buyer sending the same stuff to each store. Down with BN, Daunt, Riggio.
John Kotter gets paid to write lies. This article is comical at best.
Employees are praying for a new DECENT Job so they can get the hell out the horrendous work environment.
I bet this John Kotter hasn't set foot in a B&N in the last 20 years.
So out of touch.