I remember a lady and daughter asking to try on a dress, during a pandemic. Before I could tell them the dressing room policy, I look at the dress she’s holding and realize that style of dress has been there for FIVE YEARS. And you have people that look like they’d like bland clothes complain about the bland clothes. Do they not listen to customer feedback? No, they just blame it on the store the customer shops at and downvote their manic score. HEY CORPORATE-stop blaming your poor decisions on people making minimum wage. They can’t fix it, only you can.
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A similar situation happened to me. Just like that, @1duw+19Wy5z3p, they always blame others for their own mistakes. Will it ever stop?
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@idgm best post and most realistic of any across all boards! You bottom lined it perfectly. The grass is the same for all big box stores, even specialty. Most have leaned on a One Path, One Way, Great whatever. The Covid19 shut down pushed all at least 5 years in business plans. Most operate the same since return; lean. The business model is the same everywhere, no matter what they call it. Little help for customers, and major reduction in staffing, less benefits, no training.
There isn't a business (IMO) that would purchase Macy*s, perhaps (a long shot) private firms but they would be interested in the space. But with the pandemic last years office space has lost much of it's value as flexible work from home schedules are now the norm. This type of scheduling will only increase as recruitment and productive only rise with the availability to work from home for certain positions.
Sorry to burst your bubble but M is not going under or sold by summer 2022. If you bounce around on this site you would believe that Macys, Costco, Lowe's, Sam's Club and even Walmart are all going under and closing stores and will be gone with in 2-5 years. Common themes are that they are all retail and everyone believes the "Board" is shady or doesn't know that they are doing . Of course they all could be the CEO and/or fix everything. In particular Lowe's and Macys take a beating because of staffing levels, and perhaps rightly so when you either shop or work there.
But the CEO of Lowe's has a much different direction than JG. One is attempting to cut into market share, the other is attempting to maintain what his company currently has. Look at 'pick up in store' for example; ours was a cluster vs. Target that was run like a it should be. Several variables in that equation, team & communications being among the top. Also it's not like Target had to run around and look for the blue, size M INC top that's on a recovery rod god knows where.
Macy*s was voted in 2014 as a top five worst run company (8 years ago) and suffered one of the worst years (top 5 again) in 2020. It's still here and look how long Sears has literately hung on.
Being a mall anchor isn't going to help Macy*s in the future (i.e. Sax & Nordstrom ) and JG also stated ' we will be a smaller company when we come out of this (pandemic). Will there but more expense reduction in the future? Yes sir there will be, but even a top retailer like Walmart moved forward with their 'great work place' plan (after the 2020 year) plan that included staffing reductions & position elimination's.
In the end its retail and constant change is the only way to survive. Self check outs, online and pick up in store are a must with limited staffing and proper inventory levels.
no it will never stop.. reason? no one on any level takes ownership or even acts like a leader.. plus if someone does act like a leader nobody follows or listens.. its was voted one of the worst companies on the top 5 of the worst companies that are run.. it will go under in 1.5 years or be sold