Not trying to bust people here....but employee morale is LOW right now! Many Full time employees are basically shaking wondering if their job is on the line. And as for the Part time teenagers....we are getting constant call outs and kids on their phones more than they are actually working!!
So what can we do about this?? At a former job of mine you would be FIRED for being on the phone. We also had a point system for too many call outs. We simply don’t care and the kids show it! (Ex: One rolled her eyes at me today when I asked her to get a phone call while I took a curbside order!)