They’ve been able to move claims all around with these zones. That has truly proven that geography, community, and locations do not matter. Agents in little offices are doomed. The business is headed in an AI, self service, off shore direction. No one wants a “relationship” with anyone from Allstate . It will be a matter of 1-2 years tops before this company is totally “transformed” into nothing but a shell of its former self. Goodbye offices. You’re working from home until we don’t need you anymore and you are replaced by India folks who get paid 20% of what you make. American insurance jobs in offices are no more. Get ready.
Couldn't have said it better myself, @tul+19GCYsj6. Reposted so more people could read this.