Thread regarding Macy's Inc. layoffs

We had 1 on each level open during Xmas and had to staff it with someone open to close to wipe down the rooms before next customer then right before xmas state went back a phase so we shut down. This week state is moving to a new phase and we are now reopening all fitting rooms and do not have to wipe down after every customer.

It's the principle for me macys says they care about our health and well being but they allow customers to walk around without masks we can't refuse service to those people and now instead of doing what they need to do to get state approval to have the rooms open they're saying f the guidelines go ahead and just open them they could hire more my touch people and station them in the fitting rooms but they won't Its messed up that the higher ups can afford to give themselves million dollar bonuses during a pandemic but can't afford to operate safely during a pandemic

If they “need to be open”, then they NEED to hire more people to clean up after every customer. Just because people are tired of being inconvenienced doesn’t mean the pandemic has gone away.

The behavior you describe is nothing new. Customers dump drinks, pee, and p–p on clothes in the fitting rooms, regardless of COVID. The virus makes little difference in the scheme of things and I would not believe they increase the probability of getting the virus. Open the fitting rooms

Initially, following our reopening in June 2020, we had limited fitting rooms open. Since we had little staff called back from furlough, we could not keep up with the store traffic, let alone the fitting rooms. With no clear company-wide directive on cleaning parameters for the fitting rooms, we associates could not help customers, maintain the selling floor AND deal with the filth in the fitting rooms.
That, coupled with the directive of taking all returned clothing AND tried on clothing off the selling floor for 24 hours, later changed to the following business day, the workload was untenable.
The final straw was how disrespectful and dangerous the customers' behavior became in the fitting rooms: Besides trying on dozens of clothes at a time, then leaving them inside out in a heap on the floor, they were obviously taking off their masks. You could hear them in there with hacking coughs. As we all know, there is next to no air circulation in the fitting rooms, and because of the high-walled try-on rooms, all those covid-riddled aerosols had no where to go, but to linger there for the next unsuspecting customer, and incidentally, also for THOSE OF US WHO HAD TO GO IN THERE AND CLEAN UP THEIR MESS. (No, Virginia, your mother doesn't work here, so pick up your stuff.)
Do we get pushback from customers? You bet. Do they take their clothes to a distant corner of the floor and try on the stuff anyway? Absolutely. Have we encountered some in the restroom with an armful of unpaid merchandise? Disgustingly, yes again.
I no longer apologize when asked about the fitting rooms being closed. I now politely tell them the truth: That while it may be inconvenient, that all merchandise is returnable, but that we were forced to close the fitting rooms because customers refused to keep their masks on and dumped their tried-on clothes on the floor instead of simply rehanging them.
I state, quite clearly, that some peoples behavior created an unsafe environment for everyone. Customers take this reason as acceptable, because more often than not, the response directly addresses the very actions of the people I'm speaking to. Good luck with your stores.

Ours in DFW are open & have been since stores reopened almost a yr ago also. Not ALL of them, but many.

Yes, our fitting rooms have been open since we came back from furlough. Not all of them because of staffing, but now probably we are at 80% fully open to the public. Why are you resistant to having your fitting rooms open? They need to be open!