Thread regarding Belk layoffs

Mini Rant.

Serious question. Which dumb as or dumb ases are in charge of determining the weekly sale, daily deals, and weekly spotlight up in corporate?! I work at the flagship store in Charlotte and we hardly see any corporate employees shopping in store, even on double. So it is pretty obvious that one; you’re not hearing the feedback from associates, management, and CUSTOMERS. Do you know how many upset customers I had today because crown and Ivy was 40% off today.... “but it was buy one get 2 free on the weekend.” “Isn’t crown and ivy usually “60% off.” I mean common on. You have cheapened the brands, and the entire Belk brand. Sadly I care. It is my job, that I once loved and took pride in selling $200- $300 dollar Eileen Fisher cashmere sweaters. Now we can’t even sell The Limited SEE THROUGH awful quality cashmere sweaters at 70% off.

The customers that once shopped our Ralph Lauren, Trina Turk, Eileen, Cece are long gone. We have been cut to the bare bone, long gone are the days of suggestive selling, building client relationships, and knowing our merchandise to $12 Kim roger shirts that we have to fold 3 times a day bc the NEW customers treat us like sams or Costco.

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| 1591 views | | 4 replies (last January 13, 2021) | Reply
Post ID: @OP+18Sa5A4j

4 replies (most recent on top)

@Anony Mouse,
Whew! You just wore me out that reply. It's so true though..
Has anyone read the article in today's (1/13) Charlotte Observer about Belk? I don't have a subscription anymore. Just curious to know what it says..

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Post ID: @1qes+18Sa5A4j

I found it so odd that in 2020, 2021 we basically still used at best early 2000s era technology.

There is no reason we can't type in a keyword and get the exact sign we need.

There is no reason typing in a UPC should pull up 100 signs and you have to wade through them to find what you need.

There is no reason you can't make a sign. Just have a template with corporate approved font style and size if you must but having to do generic signs all the time is silly and embarrassing.

One Day sales that last a minimum of Three Days is embarrassing.

The CAL is a ridiculous way to do things. I need a ruler to match the box with the name with the box with the sign ID, the print is teensy, sometimes they are just wrong, and we don't need eleven hundred individual signs for every single comforter design.

Signs for bath rugs are a waste. They are just in massive piles at the bottom of fixtures or under tables.

They hardly ever have the full range of needed hang tag signs for small electrics.

It was funny how what 30% off on a given sign might change from sale to sale when the original price had not changed.

I also think floor stacks of pillows in boxes looks super trashy.

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Post ID: @1otl+18Sa5A4j

My favorite signs are the ones you have to change that are the EXACT price. One with a sale topper that goes to weekly spotlight like last weeks activewear which was already 40% off, just to change it to a spotlight that is 40% off. And the daily deal you take down one day just to put up two days later.

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Post ID: @hkf+18Sa5A4j

Rant all you like. That's what the board's for! I'd add:

And a One Day Sale that runs 5 days?

And the sales that get taken down suddenly during the weekend and all the signs are thrown all over the floor of the sign room.

And the over-stuffed sign holders.

And the need to change sign sizes for different days of the week.

And a Door Buster (Gut Buster! Who you gonna' call? GUT BUSTERS!!) that is not a Door Buster, but a regular sale where coupons are not allowed.

And a Door Buster sale where exactly 1/2 of the store is randomly Door Buster priced, some at 25/30/40/45/55/60/65% off but all exactly 10% different than each other requiring more trips to the sign cart.

And those same sales that require denim and dress pants to be separated, again!

And a menu sign for a comforter that has the same fake discount price listed no matter whether it is 25/40/60% off? Worse, when all the prices on a menu sign are wrong.

And 5 types of Columbia shirts are B1G1, and only 2 are B1G2, but had to be combined for the last sale where they were either regular price or 25% off, and will be again by the weekend.

And the 213 page CAL in tiny print like the King James Bible with all the prices that don't match the circular, and sign reference numbers that either can't be printed or have the wrong prices.

And the special directives for sales to be set during sale sets that Visual was supposed to put together but they're too busy having pastries, coffee and talking Stranger Things or Walking Dead.

Or, Juniors and Girls' party dresses that have to be moved to the aisle because they are 40/50/60% off for the weekend, then have to be worked back in Monday during another sale set, while doing markdowns and sizing and colorizing Clarence (yes, Clarence not "Clearance"!).

And folding and re-folding Under Armour every time one style of shirt or hoodie changes sale price (usually a whopping 5% difference per day)– Under Armour does not "fold" it "puddles" and flops in piles, wasting one's precious sale topper changing time.

And changing sale toppers that all mean the same thing but make it look like a different sale, but it's just the same one you put up Friday, changed Monday, and reset with Clarence price changes at the last minute Friday.

And marking down jewelry– writing tiny, unreadable numbers in smeary ink on c-appy plastic cards that go in a huge pile and end up stripped bare under piles of denim in the Kids' Dept, all the earrings and other merch stolen.

And trying to mark down and stock shoes AND straighten out the drags that Sales Associates threw in the wrong place.

And trying to find the right stickers for the shoe markdowns.

And doing ANOTHER shoe audit while setting a sale AND running a register.

And marking down shoes, only to have them scattered all over and then OOPS! no those weren't supposed to be marked down this week, go round them up and mark out the prices. You got 5 minutes before your shift is up, you can stay a few minutes extra.

And the last-minute Visual directive to reset the merch wall on Friday afternoon after Visual has gone home early after making their own schedule and cheating the clock all week, but you've got time to do that and run the only register within 500 yards and meet a sales goal, sure.

I could go on..

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Post ID: @ouz+18Sa5A4j

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