For those laid off, have you seen any decrease in your workload? For those not laid off, have you seen an applicable increase in your workload?
My supervisor told us that those laid off would have their claims load decreased, yet didn't tell us when that was supposed to happen or occur.
I was not laid off, and I can only speak for myself, but I have experienced what I can only describe as an explosion of new claims. Have they already started to readjust the claim load? Multiple times I've started my day with claims already assigned, and my inventory has been steadily increasing as I struggle to keep up.
If this is the future, I'm not looking forward to it.