So..what's stopping specialists from jumping departments to fudge their numbers. A flooring specialist selling tractors or snowblowers or the plumbing guys taking fridge sales from the part-time closers. This happens quite often in our store. Specialistss will "make the sale" but never follow through on tagging product, prepping for delivery and things like that.
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Rule of thumb don’t matter if you’re a specialist or not if you sell it you pull it doesn’t matter if it’s 50 tiles or 500 you want the position you do the hard work .do you want to sell and install you follow up you deal with the vendors you call the customer.you fix the problem.I’m a specialist and I do these things
My undeserving is it’s your whole department”s sales rather than individual numbers.
That only helps sph... the chance at the larger payout is departmental and there are reports coming out that will track that with additions to the dashboard
Depends on how this new plan is worded. Have yet to see this incentive program completely stated in writing myself. Our store manager showed us last week on his laptop but it was just the preliminary department SPH/%of budget table (which I am told has already drastically changed for our market). Supposedly its posted somewhere on connections but haven't seen it. Didn't see anything in my email either and my specialty ASM is on vacation. Can anyone enlighten us as to where to find this in writing???
PS. To original poster, not all specialists have the same low standards as your store. I am constantly being tasked with locating/staging/pulling Sterling orders which the abundantly over staffed front end of my store is seems incapable of doing themselves. Heck, half of them are incapable of even understanding the Genesis & Sterling due files let alone locating/staging product.