I can’t tell you how many times a week my customers (in my small store), tell me they are dissatisfied with the assortment of clothing. A very loyal customer told me something really seems “off” with Belk now, “what is going on?” She asked. I said we are just as much clueless about Belk’s business plan as she is. My customers miss that small town feel Belk use to have, when the employees knew the customers name, so sad to see the good employees and customers slowly go one by one.
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The customers who have stopped shopping at our location is immeasurable, we went from a bustling store, to tumbleweeds. New hire management is equally frightening, some managers cannot even type a coherent email, they’re previous jobs include such illustrious companies as Krystal and Golden Corral. Time to pack up and move on.
Give up your weekends holidays and most of the good times in life if you work here. Hate I ever got stuck in it. It's time to roll on. Too many years I've missed out on the best part of being alive. Money ain't everything.
they try to brainwash associates and managers, particularly STM’s, some fall for it hook, line, and sinker, I knew better, and my new job pays more and weekends off!!! Yippee!!
Associates are doing what they have to because there's not many jobs out there right now. And they make you think you can't find anything better. Customer service is beaten into your head so much that you think you're working for the best company out there. That's just it though customer is good but employee treatment is sickening.
How about forcing sales associates to do the job of receiving, housekeeping, loss prevention, visual for the great pay rate of $13.50 per hour. Talk about a living wage, guaranteed to attract top talent!!
I knew we were in trouble when they allowed the store manager to take every single weekend off, and forced the STM's to do her job for 1/3 of the pay.
The old Belk died when they ditched the big "B" with the ornate, trailing bit that looked floral and stained glass-ish. This was before the big sell after which the Belk family ran screaming.
I recall the first Bleak Friday with Mac sales in our store. The sales ladies wore transparent skirts and scant underthings that showed all the goodies. The counter manager (a dude) wore ultra-short biking-type spandex shorts that highlighted circumcision scars, and completed the ensemble with a tuxedo t-shirt.
Crowds flooded in and were greeted with an anatomy lesson punctuated with the melodic strains of "Pop Dat Tooshie" blasting at outdoor concert levels.
Mac is NOT to blame, and I like the bottomless sales pitch, quite frankly! Sadly, that's been toned down a lot. Too much, maybe!
But that kind of atmosphere is what little-b belk is going for. And they don't have a clue how to do it, 'cos they're still trying to sell to lil' ol' ladies who like Alfred Dunner as much as Betty White does.
Madness.
Same story in our town