10% of CDKi to go - The cull has started
1867 replies (most recent on top)
It is confirmed, the company financially is a walking zombie, do not be surprised if there will be delays in payments in your favour.
@a1w8 unfortunately that’s what’s happening when you go from a collaborative people culture to a competitive people culture. It’s basic business knowledge. And with the way Keyloop acts, which is normal for F&P and PE companies, it will not change until someone is stupid enough to buy the company
Anyone else sick of seeing these bul1sh1t videos preaching in front of the cameras about how good this piece of software is, how great that is, what customers need to do to gain more car sales .
Give us a freaking break. These people must be desperate for 5 minutes of fame or seriously deluded. Read your audience. You are looking like muppets and everyone is laughing at you.
Get some self respect and bow down gracefully until you get fired.
I work with a lot of material that requires translating, we ask for support internally from native speakers just to be ignored or told they’re too busy or it’s not their job, so we use AI then ask native speakers to check it, to be ignored or told they’re too busy or it’s not their job. It’s painful working for Keyloop
Just had my laugh of the day, maybe even week, month or year :D
An advertisement and marketing campaign from Keyloop on ServiceHub in what is supposed to be a native language but when you dig into the wording and word combinations it’s all gibberish. Our customers will probably have the same laugh.
It was such a good idea to remove local marketing and rely on centralised teams and AI.
We are on the right track, heading straight towards the absolute abyss.
Now I'll let you realise what happened: you take an investor, who is in front of two companies to buy in the same sector, the first one asks you for a price and is practically free of debt, while the second one asks you for a tripled price and is full of debts... which one would you have bought?
Best wishes to those who are in the second company
@a19t I was the last Xmas party here in one of the offices in Canada which was absolutely empty. One of the dealers that gets invited asked me where everyone was, I said "India". The look on his face was as funny as the comments on this board.
Who would have thought that throwing your best staff in the trash and removing any sort of localized support would have negative consequences on the business?
Keyloop really could serve as a case study in how NOT to run a business successfully. Costco invests heavily in and retains staff properly. Global powerhouse, yet still pays their LOCAL staff an amazing wage. Should take a few business lessons there instead of "Keyloop University". (Really weird how this company invested in 2-3 year "early career programs" only to terminate all the participants in my group and move their jobs to India. Absolute waste of money.)
Anyways, best of luck to all. It's fascinating watching this thing fall apart in real time.
Sums it up, the two top boys in the indian office have been given the bullet, it should be saul and deff who get the boot for employing them and getting rid of so many good people to set up the whole process in a third world country
@a14z it shows that Keyloop in it’s current structure is a really bad business case with no future growth opportunities. Otherwise it would have been Keyloop that would have been sold. What FP will do now, over the next 6-12 months, is pull all assets out of Keyloop, split and sell the products with a 5 year contract on revenue share. That way FP and it’s investors will reduce the loss to a minimum.
@a14z Keyloop are HATED across the industry, I cannot say this with enough gusto.
Customers hate them with a passion, OEMS' despise them.
Best of luck to Pinewood.AI I wish them great success and prosperity.
@a14z What makes you think that? Keyloop was also bought out, and look where we've ended up. This isn't about confidence, Pinewood will probably get shafted too. It's all about the $$$$$$ and nothing else.
Pinewood being purchased, shows there’s more confidence in those guys??
Don't lower your standards and discriminate. It's not clever, it's not kind, it may cost you more than you think.
You may regret your actions down the line.
@a0cd if my government ever lets you into my country and you end up driving a cab or for Uber, please wear deodorant. Thanks in advance!
@a0s7 On point. Made in UK/Canada vs. made in India - I wonder which produces the better product?
Like much in life, you get what you pay for. Cheaper in the short term and looks great on paper, but detrimental in the long run.
@a0r6 you say he is doing a great job in FP view but I would agree to differ. Their plan was a three years exit at a 3 times return. They have failed on both counts. The business has sunk and its reputation is ruined. They have failed to sell it on numerous occasions. Growth is next to nothing and taking away the acquisitions the core business is going backwards at alarming rate. Customer bad debt is far too big and customer satisfaction stinks. Agreed FP have loaded the business with debt to recover their investment but that only works when they exit at a sensible price.
CEO going no where - he is FP. So FP wont get rid as from their percective he is doing a great job - they are taking money out of the buisness and loading it with debt.
Thats how it works.
Most likely company will be sold rather than CEO being removed.
Problem is who wants to buy a pile of sh1t
@a0cd If, or more likely when, FP loses faith in little Tommy they can just yeet him out ;)
You're really wrong if you think the current CEO will be replaced, it's as if the boss fired himself
Keyloop's CEO is a cowboy, leading his team of Indians, trying to conquer North America and beyond.
Akin to General Custer's last stand at the battle of the Greasy Grass, he is destined to lose and the loss will be significant in Keyloop's history.
Kilroy will fall before long. Karma never rushes, but it always arrives on time
"A good CEO can't make a company, but a bad CEO can break one" I remember hearing during a workshop a few years ago. These thoughts cross my mind as I munch on my breakfast, watching the trainwreck called "Fusion" unfold in slow motion.
@a07v Somehow, Palpatine had returned
@a06z In the wise words of Admiral Ackbar. Don't .......It's A Trap.
Been sent job details for UK hosting centre. Any feedback on working there?
@a05m tells you what we all know, the top of the tree is clueless, whats is need is for lower managment to grow some ba--s and stand up to these id--ts and say no, cos its going to a tradgidy for all if they dont
@a03p Raise a grievance. Go down the ACAS/ tribunal route. Keyloop are enforcing deliberate attrition. You will see no change in the way Keyloop behave. The treatment of employees is appalling.
See it, own it, do it! Experience first. Culture of accountability.
A total failure! During a presentation today of a competing product to ServiceHub, several customers asked whether the competing product integrates with Keyloop DMS. So dealers want Keyloop’s DMS but not their layered apps, including ServiceHub.
Kick out our product leadership now! And let’s bring in people to management who know what this is all about and what customers want!!
@a03p what internal positions, unless you live in india or are willing to relocate there, dont see many anywhere
Go for it, apply!!! I’ve applied for loads of internal positions, all have been completely ignored. How can you do that to an employee of your own company. No feedback, nothing. It’s a joke company!!!!! Joke!!!!
@9zmr lol the truth here!
@9zgr I would say the two star reviews are on something. One star is the norm and are realistic to the hellhole which is Keyloop. I would apply for something less stressful like bo-b disposal. Senior management are employed to destroy you.
How are the Glassdoor reviews nowadays are they inline with the reality of working at Keyloop?
I'm considering applying for a senior role and would love some honest opinions.
@9z41 If consumers / dealerships are unaware that full credit applications and financial history are passing through India first, shouldn’t they at least be made aware this is happening?
To me this seems super shady and likely illegal. As a car buyer, I would be extremely concerned knowing that someone in India has access to all my credit info.
I don't know about the Rock, but I'll open a six pack of whoop a-s on the whole lot of the KLT and any manager who wants a piece.
I'll start with the Gnome "Kilroy" first. He's about about as charismatic as his size, 4 inches (on a good day).
@9z7h In summary:
In classic "The Rock" style, the piece criticises Keyloop as an overcomplicated, inefficient company that has become weighed down by mergers, bureaucracy, and slow, outdated systems. It jokes that the platform is difficult to use, innovation has been replaced by unnecessary complexity, and productivity suffers because of excessive management and meetings. It ends with a tongue-in-cheek declaration that "The Rock" is moving on, telling Keyloop to "know your role" and stop wasting his time.
Did anyone understand anything from the previous message?
FINALLY… The Rock has come back to talk about Keyloop.
And The Rock has been watching, oh yes—watching Keyloop stumble around like a confused intern on their first day, tapping buttons, pushing updates, breaking workflows, and calling it “innovation.”
Keyloop, The Rock sees you. The Rock hears you. The Rock smells you… and what The Rock smells is a big steaming pile of over‑engineered, under‑delivered, corporate monkey cr-p.
You stand there, Keyloop, acting like you’re the People’s Platform, the People’s Software, the People’s Solution. But The Rock took one look at your systems, your processes, your “roadmaps,” and The Rock said:
“What in the blue he-l is this?”
You’ve got more mergers than sense, more managers than progress, and more meetings than productivity. You’ve got teams scattered across the UK like Pokémon, except none of them evolve.
The Rock tried to use your tools—clicked one button, waited… clicked another button, waited… clicked a third button, and The Rock aged seven years.
Keyloop, you don’t streamline. You don’t optimise. You don’t innovate.
You complicate.
And The Rock says this with love, with passion, with the electricity of millions and millions of fans:
If Keyloop ever wants to run a real operation, a real system, a real platform… then Keyloop needs to take its outdated, bloated, corporate candy‑a-s… turn it sideways… and stick it straight up its own digital transformation.
Because The Rock is done. The Rock is finished. The Rock is moving on to bigger things, better things.
Keyloop…
Know your role.
Shut your servers down.
And never… EVER… waste The Rock’s time again.
If ya smeeeeeellllll… what The Rock… is cookin’.
So happy I found this thread.
Had my job in Keyloop leads as a DVS/DPA terminated and my position replaced in India along with the rest of my team. (Data verification specialist, lead processing, Data processing analyst.)
( Formerly Rapid RTC)
We of course had to train our replacements… highly questionable work ethic to say the least and all of that customer financial data, full credit information, passing through India first….. are the consumers even aware that their financial information goes to India?
Very sad to see the destruction of the product I worked so very hard at - leads were excellent and will now be dog sh-t
The greed is disgusting.